Branson Cotant
Huningtion
Summary
Dynamic Line Service Technician with proven expertise at Fort Wayne Aero Center, enhancing ramp safety and operational efficiency. Skilled in aircraft fueling and emergency response, I foster strong relationships with clients while streamlining processes. Recognized for exceptional customer service and training new hires, contributing to a culture of continuous improvement.
Overview
3
3
years of professional experience
Work History
Line Service Technician
Fort Wayne Aero Center
08.2024 - Current
- Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
- Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
- Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
- Managed inventory of fuel trucks and ensured accurate fueling records, maintaining operational readiness at all times.
- Maintained a clean and organized ramp area, promoting a safe working environment for all team members.
- Provided exceptional customer service to both passengers and crew, fostering positive relationships with clients.
- Streamlined refueling processes for increased efficiency and reduced downtime between flights.
- Collaborated with maintenance teams to address aircraft repairs promptly, minimizing delays in flight schedules.
- Participated in ongoing training programs to stay current on industry best practices and maintain top-level expertise in job functions.
- Trained new hires on line service technician procedures, contributing to the overall success of the team.
- Performed de-icing services during winter months, ensuring safe takeoffs and landings for aircraft in challenging weather conditions.
- Addressed passenger concerns swiftly, cultivating a reputation for excellent customer care among clientele.
- Conducted routine checks on ground support equipment, guaranteeing optimal performance during critical operations.
- Worked closely with air traffic control professionals to prioritize aircraft servicing and maintain seamless airport operations.
- Coordinated with various departments to ensure seamless communication regarding flight schedules and service requirements.
- Supported airport events by setting up necessary equipment and assisting with logistics as needed.
- Contributed to an increase in repeat customers by providing personalized attention and addressing their unique needs promptly.
- Fostered culture of continuous improvement by participating in regular training sessions and safety workshops.
- Enhanced safety on flight line by conducting thorough pre-flight inspections on variety of aircraft.
- Enhanced aircraft safety by conducting thorough pre-flight inspections and identifying potential issues.
- Enhanced team morale and performance through active participation in team meetings and collaborative problem-solving sessions.
- Facilitated smooth and efficient passenger boarding and deboarding processes, enhancing overall passenger experience.
- Delivered accurate and timely aircraft towing and positioning, minimizing delays and maximizing hangar space utilization.
- De-greased aircraft exteriors using approved cleaning solvents and equipment.
- Mixed and tested cleaning compounds and solutions for compliance with recommended compositions.
Lead Maintenance Technician
Monro Muffler Brake & Service
07.2023 - 08.2024
- Supervised technicians and assigned responsibilities.
- Generated and completed work orders for repairs, maintenance, and component replacement.
- Increased overall equipment efficiency by optimizing maintenance processes, including prioritization of work orders and inventory management.
- Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
- Conducted root cause analysis investigations after major breakdowns or incidents to prevent future occurrences.
Assistant Manager
Oreilly Auto Pats
01.2022 - 07.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in budget preparation, ensuring alignment with financial goals.
Education
Huntington North High School
Huntington, IN05.2023
Skills
- Ramp safety awareness
- Aircraft marshalling
- Aircraft fueling
- Flight line operations
- Hand tool proficiency
- Fuel quality control
- Fire prevention techniques
- Passenger assistance
- Ground support equipment operation
- Airport safety regulations
- Baggage handling
- Emergency response procedures
- Equipment inspection
- Hazardous material handling
- Weather monitoring
- De-icing procedures
- Cargo loading
- Emergency procedures
- Emergency response
- Operational procedures
- Record keeping
- Inventory control
- Analytical thinking
- Interpersonal skills
- Oral communication
- Self motivation
- Task prioritization
- Aircraft maintenance
- Relationship building
- Heavy lifting
- Decision-making
Timeline
Line Service Technician
Fort Wayne Aero Center
08.2024 - Current
Lead Maintenance Technician
Monro Muffler Brake & Service
07.2023 - 08.2024
Assistant Manager
Oreilly Auto Pats
01.2022 - 07.2023
Huntington North High School
Similar Profiles
Dawn PutneyDawn Putney
ACCOUNTANT AND OFFICE MANAGER at City of Fort Wayne - Community Development Corp. of Fort WayneACCOUNTANT AND OFFICE MANAGER at City of Fort Wayne - Community Development Corp. of Fort Wayne
Brittany M. DavisBrittany M. Davis
Certified Clinical Medical Assistant at Riley Children's Health: Outpatient Center of Fort WayneCertified Clinical Medical Assistant at Riley Children's Health: Outpatient Center of Fort Wayne
Holli TinkleHolli Tinkle
REGISTERED TEAM NURSE at Women’s Health Advantage/Fort Wayne Perinatal CenterREGISTERED TEAM NURSE at Women’s Health Advantage/Fort Wayne Perinatal Center
Thomas McguireThomas Mcguire
Line Service Technician at Executive Air FBO GRBLine Service Technician at Executive Air FBO GRB
Michael DobrowolskiMichael Dobrowolski
Line Service Technician at Lehigh Northampton Airport AuthorityLine Service Technician at Lehigh Northampton Airport Authority