Bratoty Mitra
Client Partner
Bhubaneswar
Summary
Executive with 3+ years of experience in the industry. Proven track record of success in generating leads, qualifying prospects, and converting them into opportunities. Expertise in a wide range of IT products and services extensively on AI/ML and Cloud. Strong communication and negotiation skills. Ability to work independently and as part of a team. Provided excellent customer service to all leads and customers. Ability to do exploratory analysis- Analyze data, derive insights and embed it into business actions.
Overview
4
4
years of professional experience
13
13
years of post-secondary education
Work History
Financial Technology Advisor
HighRadius Technologies
11.2023 - Current
- Outbound Prospecting via emails, LinkedIn Sales Navigator and cold calling.
- Cold Calling prospects in North America region, reaching out to C-Suite Executives, understanding their requirements and pitching a suitable product via VOIP tools like 6Sense, Revenue.io, Outreach.
- Nourishing prospects, converting them into leads and handing over opportunities to sales team.
- Engaging prospects through STRAP calls to know more about their requirements and giving overview of Highradius solution could help. Managing leads and accounts on Salesforce, generating reports on prospects reached out to, leads generated, deals closed. Part of a team prospecting on Mid-Market Accounts (Revenue - $50 M to $1 B) for three different products.
Client Partner
Innominds Software Private Limited
5 2022 - 11.2023
- Maintained and managed existing accounts by performing research and cold calling and establishing communication with prospects
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers
- Built relationships with customers and community to establish long-term business growth
- Prepared sales presentations for clients showing success and credibility of products
- Provide support for lead/opportunity generation within Inside Sales and Customer Operations.
- Day to day activities include reaching out to CXO's and VP's over calls, sending emails, connecting via social media on daily basis to generate leads, scheduling meetings for sales/pre-sales, conducting customer surveys, identifying participants for events, and bringing awareness of product or offering on behalf of sales/marketing teams.
Business Development Associate
Frontrow
08.2021 - 04.2022
- Assisting with qualification of opportunities and/or identification of target customer and explaining them about benefits of program selected or shown interest for; Convincing customers to enroll in paid premium experience class of product/program; Updating task/activities/ relevant information on various company platforms (e.g. LS, CRM, reporting)
- Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions
Associate Analyst
XL Dynamics India Pvt. Ltd
11.2020 - 08.2021
- Partnered with mortgage underwriting supervisor to make credit decisions within targeted timeframes to meet deadlines.
- Performed quantitative and qualitative analysis on customer data sets. Developed strong understanding of financial systems and procedures.
- Utilized advanced Excel skills to analyze large datasets, create pivot tables, and develop sophisticated spreadsheets.
- Helped design, document and maintain system processes.
Education
MBA - Marketing
Amity University
Kolkata, India 04.2001 -
Bachelor of Science - Zoology
Utkal University
Dhenkanal 04.2001 -
Intermediate - Science
Delhi Public School
Angul, India 04.2001 -
Matriculation -
Saint Lawrence School
Angul, India 04.2001 - 04.2014
Skills
Cold Calling and Objection handling
Ability to establish strong client relationship and manage multiple stakeholders
Creative thinking and negotiation abilities
Social selling ability and Research skills
Networking Skills and Team management skills
Working knowledge of Microsoft Office tools
Certificate in Data Analysis
Certificate in Digital Marketing and Google Adsense
Timeline
Financial Technology Advisor
HighRadius Technologies
11.2023 - Current
Business Development Associate
Frontrow
08.2021 - 04.2022
Associate Analyst
XL Dynamics India Pvt. Ltd
11.2020 - 08.2021
MBA - Marketing
Amity University
04.2001 -
Bachelor of Science - Zoology
Utkal University
04.2001 -
Intermediate - Science
Delhi Public School
04.2001 -
Matriculation -
Saint Lawrence School
04.2001 - 04.2014
Client Partner
Innominds Software Private Limited
5 2022 - 11.2023