IT
Navy Active Duty
Pensacola
11.2025 - 03.2026
- Diagnosed and resolved simulated technical issues in structured lab environments.
- Configured and maintained computer systems and basic networks.
- Practiced real-world help desk scenarios, including user support and troubleshooting.
- Worked with peers to solve technical challenges efficiently
- Troubleshooting hardware and software issues
- Basic networking (IP addressing, connectivity, diagnostics)
- Operating Systems: Windows, basic Linux knowledge
- Help Desk support and ticketing concepts
- System setup, configuration, and maintenance
- Cybersecurity fundamentals (threat awareness, best practices)
• Strong problem-solving and critical thinking skills
• Ability to quickly learn and process new information
• Excellent communication and customer service skills
• Patient and effective at helping users of all technical levels
• Team-oriented with a strong work ethic
• Adaptable in fast-paced environments