Breanna Buglio
Cedar Lake
Summary
Dependable Catering Waitress with experience in upscale catering and banquet service. Strengths lie in providing exceptional guest service, attention to detail, and ability to anticipate customer needs. Demonstrated success in working well under pressure during high-volume periods, ensuring all guests are attended to promptly. In past roles, have significantly contributed to enhancing overall guest satisfaction levels.
Overview
9
9
years of professional experience
Work History
Banquet and Catering Waitresses
Scrementi's Restaurant
Steger
05.2017 - Current
- Provided professional customer service to large groups and private events
- Worked efficiently in fast-paced banquet and catering environments
- Coordinated with team members to ensure smooth event service
- Managed multiple tables and guest requests simultaneously
- Set up and broke down banquet rooms for events
- Resolved guest concerns in a professional mann
- Demonstrated strong time management during high-volume service
Carry out
Scrementis
Steger
05.2017 - 03.2020
- Processed phone and in-person orders while maintaining excellent customer service
- Ensured order accuracy and attention to detail before guest pickup
- Managed multiple orders simultaneously in a fast-paced environment
- Handled guest questions, concerns, and special requests professionally
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Hostess
Scrementis
Steger
05.2018 - 05.2019
- Greeted and welcomed guests in a professional, upscale dining environment
- Managed reservations and seating arrangements to maximize efficiency and guest satisfaction
- Coordinated with servers and management to maintain smooth restaurant operations
- Maintained organization during high-volume service periods
- Answered phones and scheduled reservations with excellent customer service
- Demonstrated strong communication and multitasking skills in a fast-paced environment
Education
Beecher School District
Beecher, ILSkills
- Customer service
- Communication skills
- Multitasking
- Time management
- Fast-paced work environment
- Problem solving
- Conflict resolution / handling guest concerns
- Organization
- Phone etiquette
- Staying calm under pressure
Timeline
Hostess
Scrementis
05.2018 - 05.2019
Banquet and Catering Waitresses
Scrementi's Restaurant
05.2017 - Current
Carry out
Scrementis
05.2017 - 03.2020
Beecher School District