Breanna Miller
Edinburgh,IN
Summary
Dedicated professional with extensive experience at Eskenazi Health, excelling in patient access coordination and enhancing client support. Skilled in time management and HIPAA compliance, I effectively reduced documentation errors and improved patient satisfaction through meticulous attention to detail and strong relationship-building abilities. Committed to fostering a safe and supportive environment for all clients.
Overview
10
10
years of professional experience
Work History
Direct Support Professional
Putnam County Comphrensive Services
01.2023 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Patient Access Coordinator
Eskenazi Health
07.2017 - Current
- Improved patient satisfaction by efficiently managing prior authorization requests and ensuring timely approvals.
- Reduced errors in documentation by meticulously reviewing medical records and verifying patient information.
Direct Support Professional
The Mentor Network
01.2015 - 01.2017
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Education
High School Diploma -
Franklin Community School
05-2012
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Health and safety requirements
- Relationship building
- Direct patient care
- Authorizations
- HIPAA compliance
- Benefit coverage
- Retro-authorizations
Timeline
Direct Support Professional
Putnam County Comphrensive Services
01.2023 - Current
Patient Access Coordinator
Eskenazi Health
07.2017 - Current
Direct Support Professional
The Mentor Network
01.2015 - 01.2017
High School Diploma -
Franklin Community School
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