Brenda Gonzalez
Sheridan
Summary
Accomplished bilingual instructional assistant with expertise in developing engaging materials and supporting diverse learning needs, classroom managment collaboration with track student progress and implement individualized plan. Hardworking, with great dedication, and enthusiasm. Extensive experience in different fields. History of proven achievements, and a reputation for positive collaboration.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Special Education Instructional Assistant
Sheridan Community Schools District
Sheridan, IN
08.2025 - Current
- Developed individualized education plans to meet diverse student needs.
- Implemented evidence-based instructional strategies to enhance learning outcomes.
- Collaborated with multidisciplinary teams to support student progress and inclusion.
- Monitored student performance and adjusted interventions for continuous improvement.
Immigration Case Manager
GEO - BI Incorporated
Indianapolis, IN
02.2018 - Current
- Case Management meetings, electronic monitoring technologies and home visits to make sure the participants complies with Immigration laws until a court date has been assigned and ensure that participants attend court hearings and comply with conditions set by DHS.
- Follow up with intensive supervision through in person and virtual appointments, home visits, phone calls regularly as required by government contractual obligations.
- Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required to ensure the Participants main needs are provided.
- Assisting participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information.
- Developing and maintaining accurate and complete case records for all program participants from entry to release from the program and maintaining confidentiality of all records.
Immigration Court Tracking Specialist
GEO - BI Incorporated
Anderson, IN
04.2017 - 02.2018
- Accepts inbound phone calls to translate and acts as a liaison between non Spanish speakers supports specialists and contracted agency personnel and participants.
- Processes alerts according to contract requirements and provides timely, accurate and effective troubleshooting of elevated hardware and software issues with customer equipment and systems.
- Acts as a liaison between Monitoring Operations, Monitoring Customer Service, Training and Government Customer.
- Provides communication to internal departments and management on the status of hardware and software issues being worked and recommends efficiencies and/or solutions for issues with hardware and software platforms.
Finance Department Officer
Perfect Cleaning Services, Inc
San Juan, PR
02.2008 - 04.2016
- Preparing billing and invoices according with the approved rates and the company contacts specifications.
- Evaluating and monitoring the implementation of policies and procedures for receiving and processing invoices, payments, documents for customers and payroll documents for employees.
- Preparing and submit monthly, quarterly and annual reports and perform the corresponding analysis to deliver reliable reports to financial Manager.
- Processing the employee payroll and audit payroll reports.
- Developing and oversee the daily records of financial transactions.
- Interaction with confidential department and company documents.
Administrative Assistant
Perfect Cleaning Services, Inc
San Juan, PR
05.2005 - 02.2008
- Personalize attention and customer service oriented.
- Support daily secretarial and administrative tasks.
- Coordination of meetings for several departments.
- Interaction with confidential company documents.
- Greet vendors, customers, job applicants and other visitors.
- Operate a switchboard to incoming calls and place outgoing calls.
Physical Science Teacher
Trina Padilla De Sanz School
San Juan, PR
08.2004 - 05.2005
- Developed and implemented engaging lesson plans aligned with curriculum standards.
- Facilitated hands-on experiments to enhance student understanding of scientific concepts.
- Utilized classroom technology to support interactive learning experiences.
- Assessed student performance through formative and summative evaluations, providing constructive feedback.
- Collaborated with colleagues to integrate cross-disciplinary projects enhancing overall learning outcomes.
- Established positive relationships with parents and guardians through regular communication, promoting collaboration in support of student success.
Education
MBA - Human Resources Management
UMET Metropolitan University
San Juan, PR05-2013
MBA - Accounting
UMET Metropolitan University
San Juan, PR05-2013
Bachelor of Arts - Education Secondary in Physics (Sciences)
University of Puerto Rico
San Juan, PR05-2006
Skills
- Bilingual (English & Spanish)
- Administrative & Customer Service Experience
- Intake & Case Management Experience
- Ability to work several tools and equipments
- Willing to learn any task required
- Accounting Software experience
- Microsoft Office Experience
- Student supervision
- Teacher assistance
- Instructional support
- Small group support
- Classroom management
Certification
- DHS Background Check & Security Clearance
- Science Secondary School Teacher License (PR)
- CPR and First Aid Certification
- Self Defense Certification
- Introduction ISO 9001:2008 & Auditor ISO 9001:2008
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Special Education Instructional Assistant
Sheridan Community Schools District
08.2025 - Current
Immigration Case Manager
GEO - BI Incorporated
02.2018 - Current
Immigration Court Tracking Specialist
GEO - BI Incorporated
04.2017 - 02.2018
Finance Department Officer
Perfect Cleaning Services, Inc
02.2008 - 04.2016
Administrative Assistant
Perfect Cleaning Services, Inc
05.2005 - 02.2008
Physical Science Teacher
Trina Padilla De Sanz School
08.2004 - 05.2005
Bachelor of Arts - Education Secondary in Physics (Sciences)
University of Puerto Rico
MBA - Human Resources Management
UMET Metropolitan University
MBA - Accounting
UMET Metropolitan University