Summary
Overview
Work History
Education
Skills
Timeline
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Brennan Armstrong

New Albany

Summary

Dynamic Front-line Supervisor at UPS with a proven track record in operational management and employee training. Expert in developing standard operating procedures that enhance workflow efficiency. Committed to safety compliance and performance assessment, driving team success through effective communication and leadership. Recognized for implementing cost-saving measures while maintaining high-quality standards.

Overview

32
32
years of professional experience

Work History

Front-line Supervisor

UPS
Louisville
05.2001 - Current
  • Developed and implemented standard operating procedures to ensure efficient workflow.
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
  • Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
  • Performed periodic audits of operational processes in order to identify potential risks or areas of improvement.
  • Ensured compliance with all safety regulations in the workplace.
  • Directed employees on how to use equipment properly and safely.
  • Maintained accurate records of employee attendance and performance reviews.
  • Trained new employees on proper job functions and company policies and procedures.
  • Provided support to other departments as needed to meet organizational goals.

Package Handler

UPS
Louisville
03.1999 - 05.2001
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
  • Organized packages according to type, size, destination, and other specifications.
  • Assisted in training new employees on package handling processes.
  • Inspected packages for damages or defects and recorded any issues found.
  • Reported any lost or damaged items to supervisors immediately upon discovery.

Sales Cashier

NuYale
New Albany
05.1996 - 03.1999
  • Maintained cleanliness of checkout areas.
  • Scanned items, accepted payments, and provided change as necessary.
  • Organized shelves and displays to maintain an orderly appearance throughout the store.

Crew Leader

Wendys International
New Albany
05.1993 - 05.1996
  • Organized inventory of supplies necessary for job completion; ordered additional materials when needed.
  • Developed work schedules to ensure adequate staffing levels.
  • Implemented cost saving measures to reduce expenses while maintaining quality standards.
  • Adhered to company policies regarding attendance and punctuality.
  • Collaborated with other team members to ensure timely completion of tasks.

Education

High School Diploma -

New Albany High School
New Albany, IN
05-1995

Skills

  • Standard operating procedures
  • Operational management
  • Safety compliance
  • Employee training
  • Performance assessment
  • Inventory management

Timeline

Front-line Supervisor

UPS
05.2001 - Current

Package Handler

UPS
03.1999 - 05.2001

Sales Cashier

NuYale
05.1996 - 03.1999

Crew Leader

Wendys International
05.1993 - 05.1996

High School Diploma -

New Albany High School

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Brennan Armstrong