BRENT KYLE
Junoll Services
Granger
3
Certifications
2022
years of professional experience
Leadership with practical experience in the waste and recycling services industry, ranging from commercial construction to hazardous waste. Early roles coincide with college, including acquiring a CDL-A license followed by an internship in inside sales. Subsequent roles allowed growth in operations and business leadership.
Work History
Commercial Driver
- Inspected vehicle condition before each route and reported maintenance concerns promptly.
- Communicated clearly with customers during deliveries to confirm placement, timing, and receipt details.
- Maintained clean driving records and followed safety procedures throughout daily operations.
Hazardous Waste Field Tech/ Driver
- Inspected vehicle condition before departures and reported maintenance concerns to support safe daily operations.
- Documented pickup details, waste handling steps, and delivery records with consistent attention to compliance.
- Loaded and secured hazardous materials for transport using established handling procedures and safety requirements.
- Communicated pickup status and site access needs clearly with customers and dispatch contacts.
Assistant Operations Manager
- Managed facility operations in the District Operations Manager's absence to sustain effective service and day-to-day continuity.
- Built relationships with large construction project companies to support new business and strengthen active project accounts.
- Completed commercial front load truck training to better support outside sales conversations and operational discussions.
- Supervised daily transfer station operations, balancing workload, staff coverage, and customer service expectations.
- Enforced safety procedures and site rules to support a controlled work environment for staff and visitors.
- Trained new employees on facility procedures, equipment use, and expectations for consistent daily performance.
- Coordinated incoming and outgoing material movement to keep operations organized and on schedule.
Assistant Operations Manager
- Directed a team of seven drivers to complete safe roll-off container deliveries and pickups across assigned routes.
- Handled 30 calls/day during busy seasons to support inside sales and keep customer outreach moving.
- Supported 10% YoY growth through sales leadership that expanded customer activity and strengthened revenue performance.
- Drove revenue expansion from $800K to $1.8M before the sale to LRS by improving sales execution and account activity.
- Coordinated communication between dispatchers and drivers, reviewing messages for completeness and timely route execution.
- Managed employee performance through coaching, discipline, and praise to reinforce safe driving readiness.
- Oversaw transfer station safety and cleanliness, ordered maintenance services, and supported government inspections and reporting.
Inside Sales Intern
- Contacted prospects by phone and email to introduce services and identify basic needs.
- Supported sales presentations by gathering customer details and preparing background information for calls.
- Recorded lead information accurately in sales notes and shared updates with the team.
- Assisted with needs assessment by collecting customer requirements and clarifying service expectations.
Dispatcher
- Monitored route changes and relayed updates promptly to drivers and service teams.
- Verified delivery details before assignment to support accurate dispatching and smoother field operations.
- Coordinated driver coverage with supervisors to reduce missed service windows and last-minute disruptions.
- Maintained dispatch logs and job notes for clear handoffs between team members.
Commerical Roll Off Driver
- Inspected vehicle condition before and after routes to identify maintenance issues early.
- Followed DOT regulations and company safety rules during daily driving and loading activities.
- Communicated with dispatch and customers to confirm pickup details and service timing.
- Recorded route activity, pickup notes, and service issues accurately after each shift.
Education
Bachelor of Arts - General Studies, concentration in Social and Behavioral Sciences, Minors in Business and Anthropology
Certificate - Social and Cultural Diversity
Skills
Supervision | Process Improvement | Employee Training | Performance Management | Team Leadership | Coach & Mentor | Planning & Organizing | Safety Enforcement | Effective Communication | Inside & Outside Sales | Cold Calling | Direct Sales | Trucking | Compliance Monitoring | Relationship Management | Customer Service | Driver & Public Safety | Risk Assessment | Hazardous Materials | DOT Regulations
Certification
40 hour Hazwoper
Timeline
Indiana University South Bend
Certificate from Social and Cultural Diversity
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Indiana University South Bend
Bachelor of Arts from General Studies, concentration in Social and Behavioral Sciences, Minors in Business and Anthropology
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Commercial Driver
Keurig Dr Pepper, Inc.
2024 - 2026Read More
Hazardous Waste Field Tech/ Driver
Inserv
2023 - 2024Read More
Assistant Operations Manager
Lakeshore Recycling Systems (LRS)
2022 - 2023Read More
Assistant Operations Manager
Junoll Services
2017 - 01.2022Read More
Inside Sales Intern
Junoll Services
2019 - 2020Read More
Dispatcher
Junoll Services
2017 - 2018Read More
Commerical Roll Off Driver
Junoll Services
2015 - 2017Read More