Brett Miltenberger
Lafayette
Summary
Dynamic sales associate with a proven track record at Lowes Home Improvement, excelling in customer service and complaint resolution. Leveraged product knowledge to enhance customer experiences and effectively managed inventory, ensuring optimal stock levels. Passionate about delivering exceptional service and fostering strong customer relationships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Lowes Home Improvment
Lafayette
05.2025 - Current
- Assisted customers with inquiries and product information effectively.
- Resolved complaints using company policies and procedures efficiently.
- Collaborated with team members to improve service delivery processes actively.
- Ensured compliance with company policies in all customer interactions diligently.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained knowledge of current sales promotions and store policies.
- Assisted customers in selecting products that meet their needs and preferences.
- Managed inventory levels and organized stock on shelves for easy access.
- Provided product demonstrations to educate customers about features and benefits.
Combat Engineer
Marine Corps
Camp Lejeune
09.2020 - 09.2024
- Implemented explosive safety measures during field operations.
- Trained and instructed subordinates and supported units in combat training.
- Assured consistent quality control through development of spreadsheets, item lists and other documents to track materials in company inventory.
- Managed inventory by performing physical counts, identifying variances and reconciling records.
- Collaborated with suppliers to streamline ordering processes and reduce lead times.
- Performed regular cycle counts to maintain accuracy of inventory records.
- Collaborated with cross-functional teams to align on purchasing needs.
Education
High School Diploma -
Oak High School
Converse, IN05-2020
Some College (No Degree) - Exploratory Studies
Purdue University
West Lafayette, INSkills
- Customer service
- Product knowledge
- Complaint resolution
- Inventory management
- Product demonstration
- Customer relationship management
Accomplishments
- Meritorious Mast Award
Affiliations
- Able to manage school and part-time work
Certification
- Many Certifications on various Power Equipment used by Lowe's Home Improvement
Timeline
Sales Associate
Lowes Home Improvment
05.2025 - Current
Combat Engineer
Marine Corps
09.2020 - 09.2024
High School Diploma -
Oak High School
Some College (No Degree) - Exploratory Studies
Purdue University