Brettlin WIston RAJ B
Bengularu
Summary
DevOps Engineer with 4 years of experience in optimizing AI platforms for continuous operation. Expertise in improving operational efficiency and enhancing system security through automation and infrastructure upgrades. Key accomplishments include leading the migration of SSO from Okta to Keycloak, implementing network upgrades, and developing detailed Ansible playbooks.
Overview
4
4
years of professional experience
Work History
Site Reliability Engineer (SRE) / DevOps Engineer
247.a1 India
01.2023 - Current
- Designed Ansible playbooks to automate INET/MPLS switching, VLAN reconfiguration, and OFP clearance, reducing manual intervention by 90%.
- Streamlined GNOC operations by enabling L1 engineers to execute L3 tasks through self-service automation.
- Managed Nagios/Cacti for 24/7 monitoring of 500+ servers, network devices, and critical URLs, achieving 98% uptime.
- Reduced MTTR by 40% through proactive alerting and automated remediation scripts.
- Deployed Squid Proxy to enforce secure internet access policies in production environments.
- Configured HA-Proxy + Keepalived for zero-downtime load balancing across critical services.
- Monitored systems performance using various metrics such as latency, throughput, availability.
- Developed and implemented site safety plans, conducting regular training sessions for site personnel.
- Monitored site activities to identify and mitigate potential risks to project timelines and quality.
- Provided training sessions on SRE principles and best practices to team members.
- Conducted regular reviews of alerts generated by monitoring tools to identify potential issues.
Remote Infrastructure Management (RIM) Engineer
247.a1 India
02.2022 - 01.2023
- Automated system installations, upgrades, and configuration management using Ansible.
- Diagnosed and resolved hardware/software issues, reducing ticket resolution time by 30%.
- Assisted in troubleshooting issues related to product design or manufacturing processes.
- Participated in team meetings to discuss project progress updates.
Education
Bachelor of Vocation (B.Voc) - Retail Management & IT
Madras Christian College
Chennai05-2021
Skills
- Load balancing solutions: Squid Proxy, HAProxy, NGINX
- Access management frameworks: Keycloak, OpenID Connect, SAML 20, OAuth2
- Container orchestration tools: Docker, Kubernetes
- Monitoring systems: Nagios, Cacti
- Log analysis tools: ELK Stack
- Automation frameworks: Ansible, AWX
- AWS services: EC2, IAM roles and policies, VPC, S3
- Scripting languages: Bash, Python
Accomplishments
- Achieved a 98% reduction in system downtime through automation and proactive monitoring
- Improved GNOC_DEVOPS queue efficiency by refining SLA policies and incident workflows
- Promoted from RIM engineer to DevOps/SRE in one year by mastering automation tools and improving processes
- Recognized as Employee of the Year 2024 for outstanding contributions to GNOC's success
Additional Details
English (proficient), adaptability, integrity, and commitment to deadlines, emphasized automation, observability, and incident prevention, removed redundancy, and strengthened action verb clean, scannable, and aligned with tech industry standards
Timeline
Site Reliability Engineer (SRE) / DevOps Engineer
247.a1 India
01.2023 - Current
Remote Infrastructure Management (RIM) Engineer
247.a1 India
02.2022 - 01.2023
Bachelor of Vocation (B.Voc) - Retail Management & IT
Madras Christian College