Breyden Black
Roanoke
Summary
Dependable Concessions Worker with an eye for detail and resilient composure under pressure. Provides exceptional customer service with adept time awareness and problem-solving instincts. Enthusiastically accommodates individual concession requirements through strong attentiveness and professional demeanor. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level sports management-esque position. Ready to help the team achieve company goals.
Overview
1
1
year of professional experience
Work History
Concessions Worker
Fort Wayne Tin Caps
04.2024 - Current
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Maintained clean, organized workspace according to operational standards.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Collaborated with team members to ensure smooth operations during high-traffic events.
- Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
- Worked with team to provide stellar service during busy periods and meet customer demands.
- Monitored inventory and notified management of deficiencies or shortages.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Fostered a welcoming atmosphere through consistent professionalism, courtesy, and attentiveness towards all guests.
- Ensured compliance with health and safety regulations through regular cleaning and sanitization tasks.
- Contributed to event success by efficiently restocking supplies during peak hours or intermissions.
- Demonstrated versatility by performing various roles within the concessions team as needed, such as cashier or food preparer.
Crew Member
McDonald's
12.2023 - 04.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Became familiar with products to answer questions and make suggestions.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Education
High School Diploma -
Huntington North High School
Huntington, IN05.2025
Skills
- Customer Service
- Cleanliness Maintenance
- Professionalism and Courtesy
- Teamwork orientation
- Stress Tolerance
- Surface cleaning
- Food safety knowledge
- Food Preparation
- Equipment Operation
- Safety Monitoring
- Reliability and punctuality
- Menu Memorization
- Supply Management
- Point of sale operation
- Salesmanship abilities
- Food Safety Compliance
- Fast and efficient service worker
- Team Member Training
- Engaging personality
- Food handling
- Customer Response
- Valid [State] driver's license
- Inventory reports
- Teamwork and Cooperation
- Time Management
- Strong Work Ethic
- Self-discipline
- Competitive
- Mental Toughness
- Adaptable
- Strategic Thinking
- Focus and Concentration
- Leadership Development
- Physical Strength
- Personable and friendly
- Adaptability and Resilience
- Flexibility and Mobility
- Community involvement
- Sports enthusiast
- Weight Training
- Mentoring
- Hand-Eye Coordination
- Athletic training and coaching
- Performance review
- Personal Branding
Hobbies
Baseball Card Collecting
Watching Baseball
Collecting Jerseys
Watching Football
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Concessions Worker
Fort Wayne Tin Caps
04.2024 - Current
Crew Member
McDonald's
12.2023 - 04.2024
High School Diploma -
Huntington North High School
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