Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Brian Debolt

Indianapolis

Summary

Dedicated Field Service Technician with expertise in diagnosing mechanical and electrical issues and enhancing customer satisfaction. Proven ability to implement process improvements and provide exceptional training to junior technicians. Job site lead during installations. Ensuring a safe Jobsite and a team based environment. also specializing in Fanuc Robot Installation, troubleshooting, repair, and preventative maintenance.

Overview

34
34
years of professional experience

Work History

Field Service Technician

AMF Bakery Systems
Richmond VA
11.2004 - Current
  • Diagnosed and resolved mechanical issues in bakery equipment to minimize downtime.
  • Performed routine maintenance and inspections on complex machinery to ensure operational efficiency.
  • Collaborated with engineering teams to implement process improvements in equipment functionality.
  • Trained junior technicians on equipment troubleshooting and repair techniques for skill development.
  • Assisted customers with technical support via phone and onsite visits, enhancing customer satisfaction.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Operated hand tools and power equipment according to company safety procedures.
  • Followed safety procedures to avoid injuries in field.
  • Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
  • Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
  • Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
  • Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
  • Facilitated seamless software upgrades for clients, ensuring compatibility and minimal operational disruption.
  • Conducted comprehensive training sessions for new technicians, significantly improving their onboarding process and technical skills.
  • Achieved high level of customer trust, consistently providing clear explanations of technical issues and steps taken to resolve them.
  • Completed commissioning and programming for kits and machine installation.
  • Built a high level of trust with engineering and project managers to complete these tasks and continually improve our installs, equipment manufacturing, and design.

Industrial Maintenance Manager

Kroger Bakery
Indianapolis, IN
07.1992 - 11.2004
  • Oversaw maintenance operations ensuring optimal functionality of bakery equipment
  • Implemented preventive maintenance schedules enhancing equipment reliability
  • Trained and mentored staff on safety protocols and maintenance best practices
  • Coordinated repairs and troubleshooting to minimize production downtime
  • Managed scheduling and execution of maintenance tasks across various bakery production lines.
  • Trained and mentored team members on best practices for equipment care and troubleshooting.
  • Collaborated with production teams to minimize downtime during critical operations.
  • Analyzed maintenance data to identify trends and implement process improvements.
  • Led cross-functional meetings to align maintenance objectives with operational goals.
  • Streamlined inventory management of tools and replacement parts, reducing operational delays.
  • Supervised employee performance, preventive maintenance, and safety.
  • Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
  • Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
  • Conducted root cause analysis of recurring issues, devising long-term solutions that minimized future disruptions.
  • Delegated tasks to carefully selected employees in alignment with resource management goals.
  • Managed a team of technicians, providing guidance and support for skill development and performance improvement.
  • Created and submitted detailed reports to highlight maintenance activities and equipment performance.
  • Promoted a culture of continuous improvement within the maintenance team by encouraging open communication, problem-solving initiatives, and employee engagement activities.
  • Mentored new hires in company procedures, safety protocols, and technical skills necessary for their roles as maintenance professionals.
  • Ensured compliance with all applicable regulations through diligent record-keeping, reporting practices, and regular audits.
  • Streamlined work order processes for quicker response times, resulting in increased productivity and reduced costs.
  • Evaluated and recommended new technologies for potential integration into the facility''s maintenance operations, ensuring continued growth and adaptability in the face of industry advancements.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Defined clear targets and objectives and communicated to other team members.
  • Led the successful completion of major facility upgrades projects while adhering to budget constraints and timelines.

Education

Rockwell Automation Certificate of Completion - PLC Programming, Panel View Programming, PLC Comms

Rockwell Automation
Indianapolis, IN

Fanuc HandlingTool Operation & Programming - Robotics

Fanuc Academy
Detroit, MI
11-2022

Advanced TPP Programming - Robotics

Fanuc Academy
Detroit, MI
11-2022

High School Diploma -

Edwardsville High School
Edwardsville, IL
05-1987

Skills

  • Problem-solving
  • Computer proficient
  • Training and mentoring
  • Mechanical and Electrical aptitude
  • Customer satisfaction driven
  • Preventive Maintenance
  • Technical troubleshooting
  • Teamwork and coordination
  • Power tools operation
  • Courteous and professional
  • Hardware and software installation
  • Electrical troubleshooting
  • OSHA certification
  • PLC and Robot Programming
  • Multimeter usage
  • Technical analysis
  • Knowledge of most Microsoft software, including excel spreadsheets and charts
  • Software configuration

Interests

I am a God called Evangelistic Minister Heavily involved in our local church and all its activities Which involve feeding the homeless and helping those in need in our church neighborhood

I am also a father of 7 daughters which most are married and we are blessed with 19 wonderful grandchildren

Timeline

Field Service Technician

AMF Bakery Systems
11.2004 - Current

Industrial Maintenance Manager

Kroger Bakery
07.1992 - 11.2004

Rockwell Automation Certificate of Completion - PLC Programming, Panel View Programming, PLC Comms

Rockwell Automation

Fanuc HandlingTool Operation & Programming - Robotics

Fanuc Academy

Advanced TPP Programming - Robotics

Fanuc Academy

High School Diploma -

Edwardsville High School

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Brian Debolt