Brian Flatford

• Loaded and unloaded cargo, verifying accuracy of deliveries against shipping documentation.
• Maintained vehicle cleanliness and conducted routine inspections for operational readiness.
• Communicated effectively with dispatch to coordinate schedules and address issues promptly.

• Implemented inventory management systems to enhance stock accuracy and reduce shrinkage.
• Managed daily operations to optimize store efficiency and customer satisfaction.
• Resolved customer complaints effectively, enhancing overall service quality and loyalty.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Generated repeat business through exceptional customer service.

• Performed general maintenance and repair tasks for residential properties, ensuring customer satisfaction.
• Performed minor wall repair, installed drywall, and applied wallpaper.
• Built and repaired decks, fences and sheds to improve overall appearance of homes.
• Removed and repaired carpet and wood flooring.

• Operated sit-down and stand-up forklifts to transport materials efficiently.
• Conducted pre-shift inspections to ensure equipment safety and reliability.
• Loaded and unloaded freight from trailers, maintaining organization in warehouse.
• Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
• Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.

Maintain And repaired trailers including any and all Damages,.Utilized special tools and equipment. Preparation and completion of paperwork documenting job specifics.

Shuttle customers to and from shop. Assisted in servicing customer vehicles. Test driving of repaired vehicles. Pick up and drop off vehicles from contracted lots for repair and service.

Installation of all styles of ceramic tile throughout finished and construction phase houses,apartments,and condominiums. Utilized special tools such as wet/dry tile saws and floating tools. Answered customer phone calls and customer inquiries and provided superb customer service. Operated office machinery such as computer,copy machine and calculator. Have experience with Microsoft Word,Works,Outlook,internet/Email and scanning software. Composed correspondence,reports,and invoices. Experienced receiving and writing purchase orders. Ability to advertise,self-promote and provide special designs. Special skills include motivated self-starter and exceptional attention to detail.

Assisted with operation of shop and shop workers. Assisted with managing daily tasks,work orders and paperwork completion. Ordered and received parts and supplies. Maintained,stocked and organized inventory. Performed periodic maintenance and D.O.T inspections and performed smoke opacity tests on tractor trailers. Operation of forklift,answering of phones and customer inquiries and provided superb customer service.