Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brian McBride

Indianapolis

Summary

Results-driven General Manager with expertise in operations management, customer relationship management, and team leadership. Proven ability to resolve conflicts and train staff to enhance service quality and operational efficiency.

Overview

26
26
years of professional experience

Work History

General Manager

Great Cooks LLC
Indianapolis
10.1999 - Current
  • Oversaw daily operations and ensured compliance with food safety standards.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Tracked monthly sales to generate reports for business development planning.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Formed and sustained strategic relationships with clients.

Education

High School Diploma -

Anderson High School
Anderson, IN
05-1984

Skills

  • Operations management
  • Inventory control
  • Budgeting
  • Customer relationship management
  • Team leadership
  • Employee training
  • Problem solving
  • Effective communication
  • Conflict resolution
  • Time management
  • Event management and promotion
  • Vendor sourcing
  • Employee development
  • Problem resolution
  • Purchasing
  • Cost analysis and savings
  • Employee scheduling
  • Staff training/development
  • Staff motivation
  • Deadline oriented
  • Schedule management
  • Staff management
  • Labor cost controls
  • Recipes and menu planning
  • Facility management

References

References available upon request.

Timeline

General Manager

Great Cooks LLC
10.1999 - Current

High School Diploma -

Anderson High School

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Brian McBride