Briana Moreno
Highland
Summary
Detail-oriented front desk receptionist with bilingual communication skills. Proven ability to manage appointment scheduling and execute verification processes, ensuring efficient operations and enhanced customer satisfaction.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Genesis Rehabilitation Services
Saint John, IN
05.2024 - Current
- Managed incoming and outgoing call operations to ensure effective communication.
- Provided basic technical support for front office equipment, minimizing downtime.
- Executed thorough cleaning and sanitization of examination room post-patient consultations.
- Executed verification and authorization processes for insurance claims.
- Coordinated appointment scheduling, optimizing staff workload and client availability.
Education
Associate of Science - Cosmetology
Tricoci University
1503 E College Ave Suite L, Normal, IL 6176106-2021
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Data entry
- Bilingual
- Scheduling appointments
- Oral and writing communication
Timeline
Front Desk Receptionist
Genesis Rehabilitation Services
05.2024 - Current
Associate of Science - Cosmetology
Tricoci University