Briana Peppers
Indianapolis,IN
Summary
Versatile Public Safety Officer with a proven track record at Kinsey Christian Security, excelling in emergency response and team collaboration. Demonstrated success in de-escalation and report writing, enhancing team productivity and safety. Achieved significant improvements in incident management and customer confidence, aligning with strategic company objectives.
Offering reliable and responsible attitude, ready to learn and grow in public safety environment. Brings understanding of safety protocols and ability to quickly learn new safety procedures. Ready to use and develop observation and communication skills in Public Safety Officer role.
Overview
6
6
years of professional experience
Work History
Public Safety Officer
Kinsey Christian. Security
11.2023 - Current
- Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
- Patrolled assigned areas on foot, horseback or by vehicle.
- Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
- Monitored surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to appropriate authorities for further investigation.
Team Leader Manager
White Castle
03.2021 - 10.2023
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
Picker Packer
Chewy.com
08.2020 - 03.2021
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Package Handler
Federal Express
01.2019 - 07.2020
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Education
High School Diploma -
Decatur Central High School
Indianapolis05-2019
Skills
- De-escalation strategies
- Report preparation
- Grounds patrol
- Public relations
- Emergency response
- Crowd control
- Surveillance
- Report writing
- Property patrol
- Traffic monitoring
- Witness interviewing
- Search and seizure procedures
- Mobile surveillance
- Motor vehicle operation
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Attention to detail
Timeline
Public Safety Officer
Kinsey Christian. Security
11.2023 - Current
Team Leader Manager
White Castle
03.2021 - 10.2023
Picker Packer
Chewy.com
08.2020 - 03.2021
Package Handler
Federal Express
01.2019 - 07.2020
High School Diploma -
Decatur Central High School
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