Brianna Lechlitner
Wakarusa
Summary
Dynamic Retail Sales Associate with a proven track record at Neighbors Mercantile Co, excelling in customer service and problem-solving. Enhanced customer satisfaction through effective communication and teamwork, while maintaining an organized store environment. Skilled in managing returns and exchanges, ensuring a seamless shopping experience. Committed to fostering customer loyalty and engagement.
Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Neighbors Mercantile Co
07.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
4-H Member
4-h Youth Development Organization
07.2014 - Current
- Developed leadership skills among peers through mentorship and guidance in various projects.
- Established partnerships with local schools to engage youth in 4-H programs from an early age, creating a pipeline of future members.
- Led regular meetings focused on skill-building exercises designed to improve communication abilities among participants.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
Intern
Nappanee Police Department
08.2024 - 11.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
High School Diploma -
NorthWood High School
Nappanee, IN06-2025
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Organization
Accomplishments
Led trap shooting team to multiple team victories through, motivation and team building.
accomplished 10 year in 4-H, which has allowed me to be a remodel for generations after me.
Certification
- Fire arm safety Training - 2022
Intern of the year
I was privilege to be a part of 18 ride alongs. In that time I witnessed 6 arrests, worked with multiple officers, K9s, and got to work on the drone to understand how it assists with law enforcement. I was awarded intern of the year for my perseverance and resiliency.
Timeline
Intern
Nappanee Police Department
08.2024 - 11.2024
Retail Sales Associate
Neighbors Mercantile Co
07.2024 - Current
4-H Member
4-h Youth Development Organization
07.2014 - Current
High School Diploma -
NorthWood High School
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