Brianna Thomas
Huntington
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
4
4
years of professional experience
Work History
Float Staff Member
Kroger
12.2023 - Current
- Assisted in daily operational tasks across multiple departments, ensuring seamless workflow and service continuity.
- Assisting in departments such as General Merchandise, Floral, Dairy, and Third Shift Stocking.
- Adapted quickly to varied roles, demonstrating flexibility in response to staffing needs and operational demands.
- Formulated collaborative and individualized plans of care and identified expected patient outcomes.
Cashier
Kroger
12.2023 - Current
- Assisted customers with inquiries, providing exceptional service and support.
- Trained new cashiers on operational procedures and point-of-sale software functionality.
- Resolved customer complaints effectively, fostering positive shopping experiences and loyalty.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Car Hopper
BK Root Beer
03.2021 - 03.2022
- Delivered exceptional customer service by promptly taking orders and addressing inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Memorized orders and maintained 100% accuracy in high-traffic times.
- Monitored inventory levels, notifying management of stock shortages to prevent service disruptions.
Education
High School Diploma -
Huntington North High School
Huntington, INSkills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Reliability and punctuality
- Staff training
- Point of sale operation
Timeline
Float Staff Member
Kroger
12.2023 - Current
Cashier
Kroger
12.2023 - Current
Car Hopper
BK Root Beer
03.2021 - 03.2022
High School Diploma -
Huntington North High School
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