Bridget Berry
Indianapolis
Summary
Dynamic Regional Property Manager with a proven track record, enhancing occupancy rates through strategic marketing and effective team training. Skilled in asset management and problem-solving, I excel in optimizing property performance while fostering strong tenant relationships and ensuring compliance with regulations. Committed to delivering exceptional service and operational excellence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Regional Property Manager
Fairlawn
10.2024 - Current
- Managed daily operations of 8 properties, ensuring adherence to company standards. Locations Indiana and Kentucky.
- Coordinated maintenance requests and vendor services to enhance property functionality.
- Conducted regular property inspections to identify areas for improvement and compliance issues.
- Developed and implemented strategies to optimize occupancy rates across managed properties.
- Trained and supervised on-site staff to maintain high levels of service quality and tenant satisfaction.
- Prepared detailed reports on property performance metrics for senior management review.
- Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
- Oversaw capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints.
- Managed budget development and expense control, ensuring optimal financial performance across all properties in the region.
- Provided comprehensive training programs for property staff members, fostering a knowledgeable team capable of handling various industry challenges efficiently.
- Enhanced property occupancy rates by implementing strategic marketing plans and conducting regular market analyses.
- Created customized reporting formats for property owners, ensuring clear communication of key performance indicators and financial status.
- Inspected community common areas, apartment units and model appearance to address problems.
- Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
- Reviewed financial forecasts, budget and operational goals.
- Conducted property visits to assess curb appeal, office upkeep, and maintenance activities.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Kept properties in compliance with local, state, and federal regulations.
Property Manager
Pepper Pike
08.2023 - 09.2024
- Managed daily operations of residential properties, ensuring tenant satisfaction and property compliance of a 1,200 and 800 unit property.
- Coordinated maintenance requests and inspections, optimizing response times and service quality.
- Developed and implemented leasing strategies to enhance occupancy rates across multiple properties.
- Conducted regular property inspections, identifying issues and coordinating timely repairs with vendors.
- Maintained accurate financial records, including budgets, expenses, and rental agreements for properties.
- Trained new staff on property management software and operational procedures for improved efficiency.
- Fostered positive relationships with tenants through effective communication and conflict resolution techniques.
Property Manager
Birge & Held
11.2021 - 07.2023
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services of a 500 unit property..
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
Multi-Site Property Manager
Moynahan Williams
02.2021 - 08.2021
- Managed day-to-day operations for multiple properties, ensuring optimal tenant satisfaction and property performance. Including 300 units that were affordable housing.
- Coordinated maintenance schedules and vendor services, maintaining high standards of property upkeep.
- Implemented efficient leasing processes to enhance occupancy rates across diverse sites.
- Developed annual budgets and monitored expenditures to ensure financial compliance and profitability.
- Oversaw property inspections, identifying issues and leading corrective actions to improve safety and aesthetics.
- Managed budgets for each property effectively to minimize expenses while maintaining high-quality living environments for residents.
- Conducted regular site visits to assess property conditions, identify potential issues or areas of improvement, and ensure adherence to company standards.
- Supervised leasing consultants, maintenance technicians, and other onsite staff to maintain a high level of service for residents across multiple properties.
Senior Human Resources Specialist
GEICO
05.2013 - 01.2017
- Developed strong relationships between management and staff members through open communication channels, leading to improved collaboration across all departments.
- Achieved company-wide diversity goals by spearheading inclusive hiring practices and promoting a culture of acceptance.
- Optimized talent acquisition efforts by collaborating with department managers to identify workforce needs and develop strategic recruitment plans for over 1.200 employees.
- Enabled smooth transition periods during mergers or acquisitions by managing change effectively within the organization''s human resources functions.
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Education
GED -
Ben Davis
Indianapolis, IN10-2010
Skills
- Asset management
- Site inspection conduction
- Bid solicitation
- Property operations
- Team recruitment
- Property inspections
- Staff training and development
- Problem-solving abilities
- Staff supervision
- Fair housing mandates
- Facilities management
Certification
- Licensed Real Estate Broker
Timeline
Regional Property Manager
Fairlawn
10.2024 - Current
Property Manager
Pepper Pike
08.2023 - 09.2024
Property Manager
Birge & Held
11.2021 - 07.2023
Multi-Site Property Manager
Moynahan Williams
02.2021 - 08.2021
Senior Human Resources Specialist
GEICO
05.2013 - 01.2017
GED -
Ben Davis