Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Cunningham

Brownsburg

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Footwear Team Lead

Dick's Sporting Goods, Inc
08.2023 - Current
  • Increased sales performance through consistent upselling and cross-selling strategies.
  • Monitored industry trends to stay informed on emerging products, styles, materials in order to better serve customers.
  • Cultivated relationships with vendors for timely deliveries of stock replenishment orders while negotiating favorable terms wherever possible.
  • Demonstrated inspirational attitude that contributed to positive team and sales environment.

Footwear Lead

Dick's Sporting
12.2022 - 08.2023
  • Streamlined inventory management by conducting regular audits and implementing efficient organization techniques.
  • Implemented loss prevention measures by supervising fitting rooms closely and maintaining awareness of suspicious behavior within the store.
  • Monitored industry trends to stay informed on emerging products, styles, materials in order to better serve customers.
  • Promoted a positive work environment with effective communication and conflict resolution skills.

Front End Team Lead

Dick's Sporting Goods, Inc
06.2022 - 11.2022
  • Effectively delegated tasks among team members based on individual strengths, ensuring a balanced workload and efficient project completion.
  • Led a team of developers to complete project milestones on time, resulting in successful product launches.
  • Deployed continuous integration pipelines for efficient code testing and deployment processes, significantly reducing the risk of bugs reaching production environments.
  • Conducted thorough code reviews, identifying potential issues and providing constructive feedback to improve overall code quality.
  • Provided comprehensive documentation for all projects completed during my tenure as a Front End Team Lead.

Cashier

Shelton's Fireworks
03.2017 - 07.2022
  • Job was seasonal during the summer
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.

Customer Service Cashier

Dick's Sporting Goods, Inc
03.2022 - 06.2022
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Counted money in drawers at beginning and end of each shift.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.

Footwear Associate

Dick's Sporting Goods, Inc
11.2021 - 03.2022
  • Assisted Footwear Department Manager with scheduling tasks, managing employee workloads, and providing constructive feedback during performance evaluations.
  • Maintained a clean and visually appealing store environment, ensuring an enjoyable shopping experience for all customers.
  • Used proper sizing and fit guidelines to provide best experience for customers.
  • Supported loss prevention efforts by adhering to company policies and reporting any suspected theft or misconduct immediately to supervisors.
  • Collaborated with team members to achieve daily sales targets and deliver exceptional customer service consistently.
  • Suggested additional purchases to customers and directed to store locations.

Education

High School Diploma -

National Trail High School
New Paris, OH
05.2021

Skills

  • Store operations
  • Stock replenishment
  • Brand Awareness
  • Employee Scheduling
  • Merchandise planning
  • Customer Service
  • Customer experience management
  • Sales Promotions
  • Product Merchandising
  • Team Leadership

Timeline

Footwear Team Lead

Dick's Sporting Goods, Inc
08.2023 - Current

Footwear Lead

Dick's Sporting
12.2022 - 08.2023

Front End Team Lead

Dick's Sporting Goods, Inc
06.2022 - 11.2022

Customer Service Cashier

Dick's Sporting Goods, Inc
03.2022 - 06.2022

Footwear Associate

Dick's Sporting Goods, Inc
11.2021 - 03.2022

Cashier

Shelton's Fireworks
03.2017 - 07.2022

High School Diploma -

National Trail High School

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Hannah Cunningham