Bridget Medley
Seymour
Summary
Results-driven leader with extensive experience in operational management and customer relations. Known for exceptional attention to detail and effective communication, contributing to improved team performance and enhanced customer experiences.
Overview
19
19
years of professional experience
Work History
Teacher's Assistant/Substitute Teacher
BCSC
2020.08 - 2023.12
- Collaborated with colleagues to enhance instructional strategies and improve classroom management.
- Utilized technology tools to create interactive learning experiences for diverse learners.
Account Manager
Dr. Pepper Snapple
2014.02 - 2017.10
- Developed strategic account plans to enhance customer satisfaction and drive revenue growth.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
Shift Supervisor
CVS/caremark
2004.08 - 2014.01
- Supervised daily operations to ensure efficient workflow and adherence to company policies.
- Trained and mentored team members on customer service best practices and operational procedures.
- Monitored inventory levels, ensuring timely restocking and minimizing waste through effective management.
- Coordinated scheduling to optimize staff coverage during peak hours, enhancing customer satisfaction.
- Resolved customer complaints promptly, maintaining a positive shopping experience and brand loyalty.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Education
No Degree - Business Management
Ivy Tech Community College of Indiana
Madison, IN2012-10
Skills
- Time management
- Relationship building
- Public speaking
- Data analysis
- Great Customer relations
- Communication skills
- Attention to detail
Timeline
Teacher's Assistant/Substitute Teacher
BCSC
2020.08 - 2023.12
Account Manager
Dr. Pepper Snapple
2014.02 - 2017.10
Shift Supervisor
CVS/caremark
2004.08 - 2014.01
No Degree - Business Management
Ivy Tech Community College of Indiana