Summary
Overview
Work History
Education
Skills
Timeline
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Brieanna Minix

Knox

Summary

Seasoned Customer Service professional with over 20 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Solid team player with outgoing, and positive demeanor.

Overview

11
11
years of professional experience

Work History

Office Assistant

Baileys Discount Center
07.2024 - Current
  • Managed executive calendar, coordinating meetings and appointments to optimize daily operations.
  • Developed efficient filing systems, improving document retrieval and organization processes.
  • Coordinated advertising campaigns, ensuring alignment with brand guidelines and client expectations.
  • Assisted in market research, analyzing trends to inform campaign development and target audience engagement.
  • Oversaw driver performance evaluations, implementing training programs for skill enhancement and safety awareness.
  • Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.

CUSTOMER SERVICE ASSOCIATE

Baileys Discount Center
08.2014 - 02.2021
  • Managed inventory levels through careful monitoring and timely restocking of merchandise.
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Trained new associates on company policies and customer engagement techniques.
  • Maintained a clean and organized store environment, enhancing customer shopping experience.
  • Conducted regular price checks, ensuring accurate pricing on products and displays throughout the store.
  • Implemented visual merchandising strategies to improve product visibility and boost sales potential.

Education

Associate of Science - Business

Ancilla College
Donaldson, IN

Administrative Medical Specialist - undefined

Columbus State Community College
Columbus, OH

Skills

  • Creative Problem Solving
  • Understanding Customer Needs
  • Responding to Difficult Customers
  • Upselling Products and Services
  • Courteous with Strong Service Mindset
  • Data Entry and Maintenance
  • Calm and Professional Under Pressure
  • Multitasking and Prioritization
  • Verbal and Written Communication
  • POS Systems and Ordering Platforms
  • Efficient and Detail-Oriented
  • Upbeat and Positive Personality

Timeline

Office Assistant

Baileys Discount Center
07.2024 - Current

CUSTOMER SERVICE ASSOCIATE

Baileys Discount Center
08.2014 - 02.2021

Administrative Medical Specialist - undefined

Columbus State Community College

Associate of Science - Business

Ancilla College

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Brieanna Minix