Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic
BRIGHT JAMES

BRIGHT JAMES

Senior Consultant
Chennai

Summary

Seeking a challenging and rewarding opportunity in the field of Cloud Technical Manager role where I can prove myself for the growth of the Organization as well as my career.

Overview

11
11
years of professional experience
4
4
years of post-secondary education
3
3
Certifications

Work History

Senior Consultant

MICROSOFT
Bangalore
10.2019 - Current
  • Engages with customer stakeholders to develop partnerships, leveraging broad technical expertise
  • Manages escalations or ensures resolution of escalations with customer stakeholders through tailored corrective action (e.g., education) and overcomes ambiguous situations as needed
  • Taking ownership of critical customer (AT&T, Walmart, Adobe, Nuance, Shell & SAP) and solving B2B issues
  • Strong analytical skills including thinking strategically, performing research to drive data-driven decision making at a team and organizational level, applying technical depth to business problems
  • Experience working with and presenting to C-level executives, IT on technical and business issues
  • Experience in (TCO) of a company’s IT infrastructure Due Diligence inventory assessment, Risk assessment and Migration
  • Providing Cost Analysis to customer for effectively utilize Azure Environment
  • Provide broad, scalable alternatives designed to move clients constantly forward on their Cloud journey
  • Suggesting best practice, performance improvement and security solution through DevOps Practice (IaC)
  • Work closely with TAM, ACE, Product Group and Architect team to resolve Mission Critical customer issue.

Cloud Solution Architect

DXC TECHNOLGY
Bangalore
05.2019 - 10.2019
  • Delivering strong advisory services for clients to simplify, modernize, and secure their IT estate to enable a smooth Digital Transformation journey
  • Support partners to accelerate their sales cycle by helping them design, develop and deploy customer solutions based on Microsoft technologies and methodologies
  • Providing them with the Architecture, Consultation, Compliance and Solution Documents and facilitating the delivery of consultative services and technical relationship management
  • Validating Design Document of Azure & AWS and responsible for RACI chart preparation
  • Involved in Enterprises Benefit Digital Transformation from DXC Technology Acquiring Luxoft
  • Lead and drive cloud digital transformation and Portfolio assessments
  • Working with Microsoft Partners and Customers on RFI, RFP, Pre-Sales Deals and Engagements.

Technical Service Engineering Expert

FUJITSU CONSULTING INDIA
Chennai
05.2018 - 04.2019
  • Handled a team of 6 people and successfully delivering Migration Project
  • Worked with Fujitsu M4 Server, AWS and vCloud Director for the multiple customers from Sydney
  • Specifying and analysing requirements, designing, deployment and Change Management
  • Implemented Cloud Protection Manager (CPM) Backup tool and handover to client for DB Backup
  • Recognized for designing cloud deployment strategies that migrate risk while meeting infrastructure, migration planning, Cloud operating model design, Business case development and budgetary needs
  • Strong knowledge of technology trends across IT and digital and applying the same to the real-world problems and opportunities
  • Exceptional interpersonal and presentation skills, ability to convey technology and business value propositions to senior stakeholders.

Cloud Advisory Consultant

IBM GBS
Bangalore
06.2017 - 04.2018
  • Led a team across several releases ensuring successful implementation of critical projects
  • Worked on Project assessment and recommending the right cloud and service for their environment
  • Identifying, assessing, and solving complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors
  • Proven ability to be trusted advisor to customers on Business development and Architectural decisions
  • Hands on experience on migrating servers through with third party tools Double take, Plate Spin, Actifio
  • Reducing the cost by Migrating the Physical and Virtual Machine to Cloud
  • Coordinating with Global Delivery Manager through call and giving technical sales solution.

IT Analyst

TATA CONSULTANCY SERVICE
Bangalore
06.2016 - 06.2017
  • Involved in the Project transition, knowledge accusation for migrating the on-premise server to AWS Cloud
  • Led a team across several releases ensuring successful implementation of critical projects
  • Worked on the project activity like Microsoft Dynamic Navision, Physical Site Migration to AWS, Google IPS
  • Working on Cloudberry Software to restore files and folder from Amazon S3 and Glacier Storage
  • Meeting with onsite and offshore SDM for improving the process and involving in the change activity
  • Worked on Cloud Computing services like Amazon EC2, EBS, S3, Glacier, ELB, VPC, Lambda, Cloud Front
  • Maintaining Failover Cluster, Active Directory Domain Services, OU and GPO, DFS Namespace
  • Migration of Share Folder, Application, Decommissioning the server and knowledge on Jenkins, Terraform
  • Implementing Patch Management for server OS using WSUS Server, and knowledge on Mcafee Antivirus.

Technical Consultant

CAPGEMINI INDIA PVT LTD
Bangalore
01.2016 - 05.2016
  • Administrating and managing virtual infrastructure of more than 200 Physical Servers and 3500 VM
  • Managing and support guest OS enterprise virtual environment for Tier 3 Support
  • Provide the root cause analysis on the major incidents/problems in the VMware Environment
  • Deploy and build a new server and configure the IP address and adding in the domain
  • Participating in major planned activities like complete power shutdown and preventive maintenance
  • Preparing document for troubleshooting L3 related issue and save it in the repository
  • Coordinating with different team to know the on-going activity through email and telephone.

Engineer 1st Level Assurance

ERICSSON INDIA GLOBAL SERVICE PVT LTD
Noida
08.2014 - 01.2016
  • Leading the shift and reporting the Server Status to the Manager
  • Managing and Monitoring the Performance of the Windows Servers 2003, 2008R2 and Heartbeat alert
  • Managing the HP and Dell servers BL485 G5, Dell385 G6, Dell385 G7 through remote console
  • Virtualization of Servers using VMware and installation, administration, migrations of virtual machines
  • Configuration on Cluster, DRS, DPM, vMotion, SvMotion, High Availability, Fault Tolerance
  • Configure and manage vSphere infrastructure with VMware vSphere Client and vSphere Web Client
  • Installation and upgrade of VMware Tools and ESXi 5.0, 5.1, 5.5
  • Servers build consolidation & migration of P2V
  • Knowledge on Standard Switching and Distributed Switching.

Telecom Engineer

HCL TECHNOLOGIES LIMITED
Noida
08.2012 - 08.2014
  • Hands on Experience in IT Operations infrastructure services, monitoring and end user support
  • Monitoring and support for various servers through ITSM, BPPM tools
  • Adding new user in the Active Directory, group policies, DNS and DHCP Servers
  • Worked on vCentre Server for managing all the Cluster and Host in the Data Centre
  • Knowledge of Enterprise servers (HP & DELL).

Engineer

ERICSSON INDIA GLOBAL SERVICE PVT LTD
Noida
08.2011 - 07.2012
  • Engineer across diverse Digital Modernization, IT Transformation, and IT Roadmaps in various Organization
  • Worked on Scrum and Agile Methodology for transitioning workload from Accenture to DXC Cloud
  • 6 years in Cloud Advisory & Strategy, 5 Years of experience with VMware Build & Migration.

Education

Bachelor of Engineering Technology - Electronics And Communications Engineering

Kalasalingam University
06.2007 - 05.2011

Skills

    Tech Skills: AWS & Azure Cloud, Portfolio Assessment, Cloud Advisory and Solution

Process & Methods Skills: Migration Factory, Design Thinking, Cloud Innovate, RFP, ITIL

Tools: Cloud TCO, Azure Migrate, Platespin, Double Take, VMconvertor, Splunk, Azure Migrate, Nagios, Service Now, ITSM BMC Remedy, Cloudberry Backup

Additional Information

  • Won First Prize in High Jump conducted by Department of Physical Education.
  • Achieved Top Performer Award of April 2015 in Ericsson.
  • Achieved Outstanding award in TCS for clearing Major P1 issue.
  • Won Microsoft Global Hackathon 2021 for the project “Case Data Condenser”

Certification

TOGAF 9.2

Timeline

Senior Consultant

MICROSOFT
10.2019 - Current

Cloud Solution Architect

DXC TECHNOLGY
05.2019 - 10.2019

Technical Service Engineering Expert

FUJITSU CONSULTING INDIA
05.2018 - 04.2019

Cloud Advisory Consultant

IBM GBS
06.2017 - 04.2018

IT Analyst

TATA CONSULTANCY SERVICE
06.2016 - 06.2017

Technical Consultant

CAPGEMINI INDIA PVT LTD
01.2016 - 05.2016

Engineer 1st Level Assurance

ERICSSON INDIA GLOBAL SERVICE PVT LTD
08.2014 - 01.2016

Telecom Engineer

HCL TECHNOLOGIES LIMITED
08.2012 - 08.2014

Engineer

ERICSSON INDIA GLOBAL SERVICE PVT LTD
08.2011 - 07.2012

Bachelor of Engineering Technology - Electronics And Communications Engineering

Kalasalingam University
06.2007 - 05.2011
BRIGHT JAMESSenior Consultant