Brigitte Nastally
Carmel
Summary
Accomplished Clinical Operations Manager with a proven track record at Indiana University Health, enhancing patient safety and quality improvement. Expert in nursing leadership and fostering a healthy work environment, successfully reduced RN turnover and pioneered innovative care roles. Skilled in change management and compassionate communication, demonstrating significant achievements in mentoring and team development.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Manager – Clinical Operations
Indiana University Health
01.2022 - Current
- Medical Progressive Care Unit, University Hospital.
- Manage daily operations of a 26-bed progressive care unit, specializing in the care of medically complex adults seeking specialty Hepatic, Gastrointestinal, Pulmonary, and Hematology care.
- Lead, recruit, hire, coach, and administer a team of 75 RNs and support staff.
- Reduced RN turnover through the engagement of the Morale Committee, team member recognition, and leader rounding.
- Designed and developed novel work roles in response to team and patient needs for complex care plans and workflow (Safety Rounder, Support Staff Quality Champions, Morale Champion, RN Quality Advisor).
- Leading the development and evaluation of a Nurse Manager Mentorship program.
- Partnered with the Associate Chief Nursing Officer in advocating for investment in Nurse Manager professional development with an outside consultant.
- Collaborated with the system-wide Blood Culture Contamination workgroup to design, pilot, and implement an evidence-based test of change.
- Support the Facility International Nurse Program through the development of the Nurse Manager Handbook for international nurse onboarding and recruitment.
Manager - Clinical Operations
Indiana University Health
07.2018 - 03.2022
- 3North, Surgical Oncology, University Hospital.
- Managed daily operations of a 26-bed medical-surgical unit, specializing in the post-surgical care of patients after treatment for colorectal cancer and chronic bowel disease.
- Led, recruited, hired, coached, and administered a team of 60 RNs and support staff.
- Improved quality and safety metrics by promoting a team-oriented culture of learning, teaching, giving, and receiving feedback.
- Developed and implemented the Family-Patient Liaison role to manage changes in visitation and communication during the COVID-19 pandemic.
RN – Partner
Indiana University Health
02.2011 - 07.2018
- Surgical Progressive Care Unit, University Hospital.
- Performed and promoted excellent, compassionate care of complex surgical patients in a 34-bed inpatient unit as a clinical nurse, charge nurse, unit skin champion, unit professional practice member, and chair, 'super-user' for various education initiatives, mentor, and preceptor of new graduate nurses.
- Pilot instructor for facility-wide spread of RN Foundation program for new graduate nurse hires.
- Promoted from Associate Partner to Partner through demonstration of Expert-level knowledge in this patient population via career ladder program.
Education
Master of Science - Nursing Education
University of Indianapolis
Indianapolis, IN05.2016
Bachelor of Science - Nursing
Indiana University
South Bend, IN12.2010
Skills
- Nursing leadership and administration
- Change Management
- Quality Improvement and Patient Safety
- Clear and compassionate communication
- Healthy Work Environment
- Evidence-based practice
- Coaching and mentoring
Professional Development
- Helene Fuld Health Trust National Institute for EBP in Nursing and Healthcare, 2024
- Co-Chair Regional Nurse Manager Council, 2022 – 2024
- Co-Chair Regional Health Work Environment Council, 2022 – 2024
- Nursing Professional Governance Leader Advisory Panel, 2022-2024
- IONE Spring Conference, 2022
- IU Health Nursing Research Conferences, 2017, 2019 and 2022
- IONE Fall Conference, 2018
- IU Health Emerging Leaders Program, 2018
- WOCN Society’s Wound Treatment Associate Program, 2016
- National Teaching Institute & Critical Care Expo, Boston, MA, 2013
- IU Health Conference – Topics in Critical Care, 2012
- IU Health Conference – Creating a Healthy Work Environment, 2011
Certification
Nurse Executive – Board Certified
Licensed Registered Nurse
Basic Life Support & Advanced Life Support
American Organization for Nurse Leaders
Indiana Organization for Nurse Leaders
Timeline
Manager – Clinical Operations
Indiana University Health
01.2022 - Current
Manager - Clinical Operations
Indiana University Health
07.2018 - 03.2022
RN – Partner
Indiana University Health
02.2011 - 07.2018
Master of Science - Nursing Education
University of Indianapolis
Bachelor of Science - Nursing
Indiana University
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