

Customer Relationship Management (CRM) – Building loyalty and resolving issues Sales & Revenue Growth – Promotional campaigns, upselling, and cross-selling Team Leadership – Staff training, supervision, and performance monitoring Negotiation & Procurement – Supplier relations, pricing agreements, and vendor management Merchandising & Visual Display – Layout planning for product visibility Cash Handling & POS Operations – Accurate billing, refunds, and daily reconciliation Data Analysis & Reporting – Sales tracking and performance analysis