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Brijendra Singh
Operation Manager
New Delhi
Work Preference
Summary
Dynamic Senior Program Manager with over 20+ years of experience in driving enterprise PMO governance, operations transformation, and large-scale program delivery within the Defense and infrastructure sectors. Proven ability to manage portfolios exceeding INR 80 Cr while leading cross-functional teams to ensure strict adherence to risk management, compliance standards, and service level agreements in high-stakes environments. A track record of delivering complex programs on time with a 100% success rate, achieving efficiency improvements of 20% to 30%, and facilitating cost optimization exceeding INR 1.2 Cr through strategic vendor management and innovative process transformations. Committed to leveraging expertise to enhance organizational performance and drive sustainable growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Business Development Manager
Globaz Technologies Pvt Ltd
01.2026 - 03.2026
- Spearheaded initiatives that resulted in 25% projected revenue growth through identification and acquisition of new enterprise clients in target markets.
- Drove client base expansion by 30% through strategic market penetration and relationship cultivation.
- Enhanced deal conversion rates by implementing structured negotiation strategies and aligning stakeholder interests.
- Directed cross-functional teams to secure high-value contracts, enhancing revenue pipeline.
Senior Program & Operations Manager, PMO Governance, Service Delivery
Indian Air Force
09.2005 - 09.2025
- Executed delivery of aviation and infrastructure programs valued at Rs 50-60 crore, ensuring 100% on-time completion and zero critical delays.
- Achieved over Rs 1.2 crore in cost savings through strategic contract lifecycle optimization and effective OEM negotiations.
- Ensured 90-95% uptime for mission-critical systems through implementation of predictive maintenance KPI dashboards and performance analytics.
- Developed and implemented enterprise PMO governance frameworks, including SLA, KPI, and RAID executive reporting.
- Enhanced risk and compliance posture, ensuring zero major audit findings.
- Directed multi-stakeholder program execution involving six or more entities, including government bodies, OEMs, and contractors, ensuring strategic alignment and seamless delivery.
- Spearheaded digital transformation initiatives for e-MMS, significantly reducing manual errors and enhancing operational efficiency.
- Spearheaded operational efficiency improvements through strategic process re-engineering and infrastructure upgrades.
- Spearheaded and directed high-performance teams of 50-100+ members to enhance productivity and develop leadership capabilities.
Education
MBA - Operations
Symbiosis Institute of Management Studies (SIMS)
10-2012
Diploma - Electrical
Air Force Technical College
Bangalore06-2009
Skills
- Project management leadership
- Project coordination
- Corporate governance expertise
- Risk management strategy
- Regulatory adherence
- Service level agreement management
- Supplier relationship management
- Contract administration
- Digital strategy development
- Operational efficiency enhancement
- Budget management
- Cost Optimization & Operational Efficiency
- Digital Transformation & Process Automation
- Stakeholder Management (Government / Enterprise)
- Incident & Problem Management
- Cross-functional team leadership
Certification
- PMI - Project Management Professional (PMP)
- Six Sigma Certification by NPTEL
Timeline
Business Development Manager
Globaz Technologies Pvt Ltd
01.2026 - 03.2026
Senior Program & Operations Manager, PMO Governance, Service Delivery
Indian Air Force
09.2005 - 09.2025
MBA - Operations
Symbiosis Institute of Management Studies (SIMS)
Diploma - Electrical
Air Force Technical College
TOOLS & SYSTEMS
MS Project | Power BI | Advanced Excel | ERP Systems | KPI Dashboards | e-MMS | Data Analytics Tools