Avaya
Brijendra Yadav
VoIP Engineer
Delhi
Summary
Highly skilled VoIP Engineer with over 9 years of experience in designing, implementing, and maintaining Avaya telecommunication solutions. Demonstrated expertise in delivering effective communication systems for clients across various industries. Committed to providing innovative solutions that optimize productivity, enhance customer experiences, and drive business growth. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
VoIP Network Engineer
Tata Consultancy Services
New Delhi
10.2015 - Current
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Lead the design, implementation, and support of Avaya telecommunication solutions for clients
- Collaborate with cross-functional teams to analyze client requirements and develop customized communication strategies
- Troubleshot complex multi-vendor network service provider issues
- Configure and troubleshoot Avaya Unified Communications Manager, Avaya Aura Contact Center, and Avaya Session Border Controllers.
- Conduct thorough testing and quality assurance procedures to ensure the successful deployment and functionality of Avaya solutions
- Provide technical guidance and training to end-users and support teams on Avaya products and features
- Manage project timelines, resources, and deliverables to ensure on-time and within-budget project completions
- Proactively identify system vulnerabilities, propose and implement security measures to protect client networks.
Education
Master of Technology - Advanced Networks
Indian Institute of Technology And Management
Gwalior 08.2013 - 07.2015
Bachelor of Technology - Computer Science And Engineering
University Institute of Engineering And Technology
Kanpur 07.2008 - 06.2012
Skills
Technical Support
undefinedSoftware
Verint
Solarwinds
Cisco Packet Tracer
Cisco iOS
Genesys Cloud
Timeline
VoIP Network Engineer
Tata Consultancy Services
10.2015 - Current
Master of Technology - Advanced Networks
Indian Institute of Technology And Management
08.2013 - 07.2015
Bachelor of Technology - Computer Science And Engineering
University Institute of Engineering And Technology
07.2008 - 06.2012
Hobbies
Travelling
Playing Chess
Driving Cars
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