Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Brijesh Prauriya

Brijesh Prauriya

Inside Sales Mgr
Delhi NCR

Summary

  • To leverage 19 years of diverse sales experience to drive revenue growth, build strong client relationships, and lead high-performing teams in a dynamic sales environment.
  • Sales Strategist with 19 Years of Expertise in Hardcore Sales, Customer Experience, and Inside Sales | Proven Track Record in Driving Revenue, Building Relationships, and Leading High-Impact Teams
  • Currently working as Manager Inside Sales in Delhi NCR
  • Working towards Increasing revenues, new client Acquisition, Marketing activities for streamlining workflow and creating a teamwork environment to enhance productivity innovatively for reputed business houses.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

18
18
years of professional experience
6011
6011
years of post-secondary education
2
2
Languages

Work History

Mgr. Inside Sales

Adobe Inc
NOIDA
07.2023 - Current
  • Create and execute strategies to drive business in new and existing markets.
  • Driving team performance, KPI management, reporting, taking resource decisions, revenue target planning & and C-SAT.
  • Timely and accurate forecasting to build predictable and recurring revenue.
  • Recruit salespeople, set objectives, train and coach the team.
  • Developing sales team through motivation, counseling, and product knowledge education.
  • Oversee the sales team to ensure company quotas and standards are met by holding weekly/quarterly check-ins with team to set objectives and monitor progress regularly. Suggest corrective actions as needed.
  • Assess current team processes and procedures, identify opportunities for improvement, and implement them.
  • Foster a competitive yet collaborative team environment.
  • Worked effectively in fast-paced environments.
  • Managed and motivated employees to be productive and engaged in work.

Lead Inside Sales

Adobe Inc
Noida
02.2022 - 06.2023
  • Drive success of the company's goals and objectives through achieving individual sales quotas.
  • Build and manage a sales pipeline through prospecting efforts into a geographic territory or within the core verticals.
  • Develop and deliver customized sales presentations and products demonstrations, by phone and via online demo.
  • Develop and negotiate enterprise level proposals and contracts.
  • Forecast sales activity and revenue achievements accurately through proper use of sales tools.
  • Providing sales staff with constructive feedback and assisting staff to solve customers' problems.
  • Managed time efficiently in order to complete all tasks within deadlines.

Inside Sales Manager

Adobe Inc
NOIDA
06.2016 - 01.2022
  • Responsible for driving business growth around creative products by driving deeper engagements with existing clients & acquiring new clients in existing/ new territories.
  • Manage & maintain SLAs like AHT, login hours, attendance, daily call target.
  • Maintain up-to-date knowledge of the competitive positioning of assigned Adobe solutions in the marketplace.
  • Manages pipeline, ensures daily/week updates of pipeline & provide forecast to the sales Leadership ongoing basis.
  • Surpassed sales goals by 120% annually with implementation of diverse sales tools and strategies.
  • Increased sales revenue by implementing effective inside sales strategies and techniques.

Client Interaction Officer

SARE Homes India
NOIDA
12.2014 - 05.2016
  • Generating fresh leads and converting them into sales.
  • Interacting with internal clients to get sales leads.
  • Client Interaction to understand their needs and concerns.
  • Handling customer's queries over the phone and via email.
  • Escalation management.
  • Responsible for complaint registration and response.
  • Follow up with agents and customers to ensure complete satisfaction.
  • Improved department efficiency by streamlining and implementing policies and processes.

Lead CRM

IBM
Gurugram
07.2011 - 12.2014
  • Resolving customer's concern as a first point of contact.
  • Client conference to resolve escalated issues timely.
  • Maintaining customer base for timely and quality customer acquisition.
  • Providing important input to management to get more sales.
  • Converting leads into sales with 100% quality.
  • Maintaining customer rapport for long term relationship.
  • Handling queries telephonically and via email.
  • Achieving daily conversion targets with the 100% quality.
  • Approaching detractor customers to resolve their un-resolved concern.
  • Putting efforts to convert detractor customers to promoter or neutral.
  • Taking critical escalation to concern team to resolve customer complaints.
  • Made customers aware of current and new programs and services.

Sr. Sales Executive

Delhi Call Center
NOIDA
01.2009 - 06.2011
  • Generating leads and converting them into sales.
  • Achieving daily and monthly sales target with maximum quality.
  • Taking the input from market about competitor and act it accordingly.
  • Taking escalations and resolving critical issues to ensure Delivery & Business Continuity.
  • Customer interaction post selling to get reference and new leads.
  • Motivate the team on daily basis to get the maximum output.
  • Arrange and execute activities to push sales.
  • Received highest recognition for achieving 100% in sales annually.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.

Sales Executive

KKR Info solution Pvt. Ltd.
NOIDA
10.2007 - 01.2009
  • Generating leads and converting them into sales.
  • Achieving daily and monthly sales target with maximum quality.
  • Motivate the team on daily basis to get the maximum output.
  • Handling customer's escalations post selling.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Education

Bachelor of Science - Zoology, Chemistry, Botany

Kumaun University
Ramnagar
09.2006

Associate of Science - Zoology, Chemistry, Botany

U.A. Board
Khirereekhal Pauri Garhwal
07.2003

Associate of Science - Zoology, Chemistry, Botany

U.P. Board
Khirereekhal Pauri Garhwal
07.2001

Skills

Team leadership

Operations management

Strategic planning

Decision-making

Received Sales Achievement award for 7 years in a raw

Awarded as sales Manager of the year for EMEA region

Personal Information

  • Date of Birth: 07/30/87
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Timeline

Mgr. Inside Sales

Adobe Inc
07.2023 - Current

Lead Inside Sales

Adobe Inc
02.2022 - 06.2023

Inside Sales Manager

Adobe Inc
06.2016 - 01.2022

Client Interaction Officer

SARE Homes India
12.2014 - 05.2016

Lead CRM

IBM
07.2011 - 12.2014

Sr. Sales Executive

Delhi Call Center
01.2009 - 06.2011

Sales Executive

KKR Info solution Pvt. Ltd.
10.2007 - 01.2009

Bachelor of Science - Zoology, Chemistry, Botany

Kumaun University

Associate of Science - Zoology, Chemistry, Botany

U.A. Board

Associate of Science - Zoology, Chemistry, Botany

U.P. Board

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