A performance driven professional with sufficient experience in managing entire process operations with the aim to accomplish Corporate plans and goals successfully
Abilities in coordinating with both Internal and External Partners for running successful Business Operations and experience of implementing procedures and service standards for Business Excellence.
Demonstrated ability in ensuring delivery of high quality services to support Partners’ business needs and achieving high partner satisfaction scores from all operational users of service.
Currently managing a team of 14 overlooking Financial Reporting and Accounting Operations spanning Procure to Pay/ Order to Cash and Record to Report for multiple entities, including Hong Kong, Singapore, Indonesia, Malaysia, Philippines Japan, US, Mexico regions.
Work scope includes-
Projects Undertaken-
Project involve liaising with Black Belt Experts/ Technical Teams and ABS Management.
1.Shift from entity based model to PBO (Process Based Model) for all ABS GO entities. Team alignment/Access issues/Segregation of Duty/Backups/Billing Proposals/Escalation matrix/Process and Employee assessment all are in scope of project-initiated in 2019.
2.P2P- streamlining /standardization of process with Reporting across all entities. Development of Business KPIs for Group review of overall cycle of P2P including payments to vendors- project initiated in 2019
3. Lead on Quality Strategic Pillar for 2021-2023 for Finance COE. Assessment of key processes and benchmarking/ISO standardization.
Professional Enhancements:
· Introduction to Project Management
· Managerial effectiveness
OF 2011, PROFESSIONALHISTORY Preparation of On Demand Invoice. Co-ordinate between third party company related to payments receivable. Billing for Onsite and off-shore employees. Releasing of FOREX for employees travelling onsite. Employee expense/claims settlement Tracking of purchase orders.