Brijinder Singh

• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
• Managed product backlog and supported Scrum framework for monthly sprint releases.
• Applied agile methodology to shorten cycle time and achieve target margins.
• Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
• Identified plans and resources required to meet project goals and objectives.
• Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.

• Track technical issues and find solutions for program problems as they arise.
• Prioritized schedules to meet project goals and overall customer satisfaction.
• Ensure High Availability of all our critical services & introduce best practices to the engineering teams if required.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Proved successful working within tight deadlines and fast-paced atmosphere.

Projects Undertaken :

• Change management
• Monitoring & Alerting in all P0 services
• Stability of Staging env. & Establish logging pipeline
• HTTP error codes adaptation for internal services
• Cost optimization of Infra resources
• Ali-cloud to AWS China migration
• Akamai Site-shield Setup

• Completed Cloud Migration activity from AWS(Singapore) to Ali-cloud(Beijing) in China & Acted as bridge between India & Chinese Tech teams.
• Offered troubleshooting assistance to junior personnel during Product analyst jobs.
• Collaborated with multi-functional roles to communicate and align development efforts.
• Worked closely with Product and Operations teams to maintain optimum levels of communication to effectively and efficiently complete projects.

• Collaborated with product development team to effectively modernize and update Tech products.
• Implemented updated Incident management process to rectify recurring issues and analysis, resulting in efficient overall process.
• Coordinated with Multiple country-level stakeholders, Operations and product teams to maintain global product visibility.
• Created documentation outlining research findings for use by project managers, customers and other teams to make accurate decisions about future plans.
• Led projects related to RBAC where we defined what level of authorization needs to be given to different teams across Org. and analyzed data to identify opportunities for improvement.