BRIJ MOHAN THAKUR

• Guided small business customers through the end-to-end application process for financial resources, ensuring that they understood every step and had a seamless experience.
• Worked closely with commercial lending partners, building and nurturing strong relationships to ensure efficient loan approvals and disbursements.
• Acted as a trusted advisor in navigating business finance, providing tailored financial solutions to meet the unique needs of small and medium-sized enterprises (SMEs).
• Utilized deep knowledge of business finance and various financial products to effectively articulate the value of funding options and services to customers.
• Assisted customers in selecting the most appropriate financial solutions across different product categories, such as loans, credit lines, and invoice financing, based on their specific business needs.
• Maintained accurate, up-to-date information in the Customer Relationship Management (CRM) system, ensuring the smooth tracking of customer interactions and financial data.
• Enabled effective monitoring of customer prospects and trends, ensuring that all customer journeys were optimized for conversion and funding success.
• Managed team dynamics, fostering collaboration and efficiency across the operations team to meet business goals and improve customer satisfaction.

Specializing in the USA trucking industry, focusing on DOT law compliance and operational solutions

Proficient in paperwork management, drug testing facilitation, and optimizing cash flow through invoice factoring

Exceptional communication and negotiation skills, consistently exceeding sales targets in inbound B2B sales for the trucking industry

Skilled in lead generation using tools like LinkedIn Sales Navigator and Apollo.io, experienced in B2B cold calling, and proficient in end-to-end sales processes

Provides daily sales reports, excels in customer support, and is eager to leverage expertise for a significant impact in the carrier compliance industry for the trucking sector.