Briley Krewson
South Bend
Summary
Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Charleys Philly Cheese Steak
Mishawaka
11.2021 - Current
- Ensured compliance with safety regulations and company policies.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Communicated regularly with customers to gain insights into their needs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
Adams High School
South Bend, IN06-2025
Skills
- Customer service
- Conflict resolution
- Team building
- Time management
- Employee training
- Task prioritization
- Adaptability
- Money handling
- Reliability
- Team motivation
- Effective communication
- Negotiation and conflict resolution
Timeline
Assistant Manager
Charleys Philly Cheese Steak
11.2021 - Current
High School Diploma -
Adams High School