BRINDA KK
Technology Delivery Lead
Dublin, Ireland
Summary
IT Delivery Lead with 6 years of experience in a SaaS environment leading delivery of digital engagement products that address business challenges. A highly motivated technical SME within organisation specialized on all digital engagement products & excels at product end-to-end delivery (Agile). Effective communicator with an excellent stakeholder management skills & understanding the exact end-user requirements.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Technology Delivery Lead
Allied Irish Bank (AIB)
Dublin
07.2022 - Current
- Communicated project updates to stakeholders at all levels.
- Established and enforced project timelines and deadlines.
- Created and implemented contingency plans to address potential risks.
- Led cross-functional teams to successfully complete IT projects.
- Implemented best practices to drive quality IT project delivery.
- Monitored and tracked project progress to support timely completion.
- Identified and implemented cost-saving measures in IT projects.
IT Delivery Lead
Johnson Controls
Cork
12.2021 - 06.2022
- Work closely with stakeholders and external delivery partners to understand the business requirements and drive the development of high-quality technical solutions
- Manage product backlog and sprint planning
- Contribute to solution design, identifying innovative solutions to business requirements, driving standardization and re-usability
- Collaborate with architecture, infrastructure, security to ensure design and build are fully aligned to business requirements
- Manage the development and application maintenance activities
- Quality assurance & delivery(agile)
- Managing onshore and offshore developers and consultants to build/maintain required development capability.
Digital Engagement Lead
AMCS Group Ltd
Limerick
07.2020 - 12.2021
- To monitor & manage the global digital engagement product delivery
- To create, prioritize, manage backlog and assign the user-story
- To lead configuration & customization of web portals/DE products
- Fetch requirements from stakeholders & feed it back to dev team
- Documenting solutions, best practices, tools, methods & workshops
- Collaborate with payment/other teams on portal integration
- To build resources for internal and external stakeholders
- Responsible for communicating status to business stakeholders
- Collaborate with Product on release planning & retrospectives Improve the process & methodology for better delivery.
Consultant
AMCS Group Ltd
Limerick
06.2019 - 06.2020
- Work with product owners in defining the user stories & test cases
- Support prioritization process to manage the backlog (MR)
- Configuration, end-to-end testing & validation of DE products
- Deliver a solution within the scope agreed with AMCS & the customer
- Meet target billable utilization to meet time and expense policy
- Collaborate with cross-functional teams to deliver solutions
- Documenting lessons learnt, best practices, tools & methods
- Daily stand-up, update RAID, report go-live blockers & follow- up.
Project Engineer
AMCS Group Ltd
Limerick
06.2018 - 05.2019
- Web portal customizations (HTML, CSS, JavaScript…)
- SSRS reports design and modifications (RDL, RDLC – VB/Microsoft)
- Data loading / Data migration /upgrade process (SQL)
- Functional and non-functional testing (Smoke, Regression …)
- Client-training and documentation of best practices
- Fetch customization requirement and deliver on time
- Execute test cases, trouble shoot & report bugs.
Education
Master's in Software Engineering -
University of Limerick
Limerick,Ireland 09.2017 - 9 2018
Bachelor's in Information Technology -
Dr. M. G. R. Educational & Research Institute
Chennai, India 09.2013 - 05.2017
Skills
Team leadership skills
Analytical thinking
Javascript
Html/Css
SQL
Communication
Business Development
Collaboration
Agile
Planning and Delivery
Conceptual skills
Salesforce
Stakeholder Management
Product Management
Scrum
Timeline
Technology Delivery Lead
Allied Irish Bank (AIB)
07.2022 - Current
IT Delivery Lead
Johnson Controls
12.2021 - 06.2022
Digital Engagement Lead
AMCS Group Ltd
07.2020 - 12.2021
Consultant
AMCS Group Ltd
06.2019 - 06.2020
Project Engineer
AMCS Group Ltd
06.2018 - 05.2019
Master's in Software Engineering -
University of Limerick
09.2017 - 9 2018
Bachelor's in Information Technology -
Dr. M. G. R. Educational & Research Institute
09.2013 - 05.2017
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