Brisa Lozano

• Provided excellent customer service by promptly addressing guest inquiries and ensuring satisfaction.
• Maintained cleanliness and organization of dining area, enhancing the overall guest experience.
• Assisted in training new servers on menu details and service procedures, promoting team efficiency.
• Processed transactions accurately using point-of-sale systems, ensuring efficient service flow.
• Monitored inventory levels and communicated needs to management to support seamless operations.
• Adapted quickly to changing situations during peak hours, maintaining composure under pressure.

• Delivered exceptional customer service, enhancing guest satisfaction and dining experience.
• Managed table assignments, ensuring efficient service flow during peak hours.
• Trained new servers in menu knowledge and restaurant protocols, fostering team integration.
• Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
• Resolved customer complaints swiftly, maintaining a positive dining environment.
• Maintained cleanliness and organization of dining area to meet health standards.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.

• Handled food safely and kept spaces clean to protect customers from food borne illness and maintain proper sanitation.

• Calculated charges, issued table checks and collected payments from customers.

• Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.

• Operated POS terminals to input orders, split bills and calculate totals.

• wiped excess stains from furniture and flooring.

• check product(unit) for any flaws.

• detail oriented

• managed putty, trim, screws/drill, air hoses, and seal.

• Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.

• Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.

• Cleaned equipment and workplace proactively and per mandated clean room protocol and monitored non-sterile risks to sterile environment.

• Delivered goods and services to customers on time and in excellent condition for pickup/driveup orders.