Britney Mireles
Osceola
Summary
Dynamic professional with extensive branch operations experience at Notre Dame Federal Credit Union, specializing in loan origination and customer relationship management. Achieved high member satisfaction and audit scores through effective staff coaching and service delivery enhancement. Proficient in conflict resolution and financial software, contributing to operational success.
Overview
3
3
years of professional experience
Work History
Assistant Branch Manager
Notre Dame Federal Credit Union
01.2023 - Current
- Lead daily branch operations and support Branch Manager to achieve organizational objectives.
- Coach and mentor staff on sales, service delivery, and compliance standards.
- Manage member accounts and oversee loan originations to drive branch growth.
- Serve as interim Branch Manager, supervising all branch functions as needed.
- Maintained high audit scores and member satisfaction rates through effective oversight.
Full-Time Phone Banker
Christian Community Credit Union
- Provided exceptional service while processing transactions and educating members on products.
- Reconciled cash drawers and ensured compliance with policies and procedures.
- Supported member engagement by resolving inquiries and fostering strong relationships.
Sr. Material & Handling Support Rep
FedEx Ground
- Processed invoices and purchase orders, ensuring timely procurement for facility needs.
- Managed inventory reconciliation and work order processing for maintenance operations.
- Streamlined administrative workflows to support efficient operations.
Public Safety Dispatcher
Covina Police Department
- Dispatched public safety units, coordinated multi-agency responses, and monitored emergency systems.
- Utilized CAD and CLETS systems to ensure accurate data processing and response.
- Provided training support to new dispatchers and maintained detailed service records.
Skills
- Conflict resolution
- Financial software
- Branch operations
- Financial services
- Loan origination
- Customer relationship management
- Staff coaching
Timeline
Assistant Branch Manager
Notre Dame Federal Credit Union
01.2023 - Current
Full-Time Phone Banker
Christian Community Credit Union
Sr. Material & Handling Support Rep
FedEx Ground
Public Safety Dispatcher
Covina Police Department
Similar Profiles
Ronni FreemanRonni Freeman
Area Manager / Director of ITMs at Notre Dame Federal Credit UnionArea Manager / Director of ITMs at Notre Dame Federal Credit Union
Kimberly ClarkKimberly Clark
Member Relationship Advocate at Notre Dame Federal Credit UnionMember Relationship Advocate at Notre Dame Federal Credit Union
Tyler GilliamTyler Gilliam
Insurance Specialist at Notre Dame Federal Credit UnionInsurance Specialist at Notre Dame Federal Credit Union
Amanda BuchananAmanda Buchanan
Director, Market Health and Wellness at WalmartDirector, Market Health and Wellness at Walmart
Jaden StovallJaden Stovall
Shipping Crane Operator at Big River SteelShipping Crane Operator at Big River Steel