Brittaney Palmer
Indianapolis
Summary
I played a key role in mentoring and developing my Assistant Store Managers, helping one secure a promotion to Store Manager at Garage and another to Store Manager at The Children’s Place. Additionally, my leadership contributed to my store achieving remarkable financial success, generating $1 million within the first six months of opening and reaching $2 million in revenue by the end of the first year.”
Let me know if you’d like to adjust or emphasize anything further!
mentoring and developing my Assistant Store Managers, helping one secure a promotion to Store Manager at Garage and another to Store Manager at The Children’s Place. Additionally, my leadership contributed to my store achieving remarkable financial success, generating $1 million within the first six months of opening and reaching $2 million in revenue by the end of the first year.”
Let me know if you’d like to adjust or emphasize anything further!
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Manager
Men's Wearhouse
07.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
High Priority Store Manager
Garage Clothing and Fashion
07.2023 - 07.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Store Manager
Sunglass Hut
04.2023 - 06.2023
Store Manager
The childrens place
06.2020 - 04.2023
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
High school or equivalent -
Northrop High School
Fort Wayne, IN06.2009
Skills
- Cash Register
- Customer Service
- Communications
- Housekeeping
- Retail Sales
- Residential Cleaning
- Home Care
- Assistant Manager Experience
- Store Management Experience
- Supervising Experience
- Management
- Hotel Management
- Front Desk
- Guest Services
- Kronos
- Payroll
- Workers' Compensation
- Recruiting
- Human Resources
- Sales
- Computer Skills
- Leadership
- Communication Skills
- Expense Management
- Budgeting
- Training & Development
- Cash Handling
- POS
- Microsoft Excel
- Time Management
- Fast Casual Experience
- Analysis Skills
- Work Day
Certification
Driver's License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Store Manager
Men's Wearhouse
07.2024 - Current
High Priority Store Manager
Garage Clothing and Fashion
07.2023 - 07.2024
Store Manager
Sunglass Hut
04.2023 - 06.2023
Store Manager
The childrens place
06.2020 - 04.2023
High school or equivalent -
Northrop High School
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