Brittany Bean
Ossian,IN
Summary
Dedicated administrative professional with a strong background in customer service and office management. Expertise in scheduling, documentation, and problem-solving, driving team efficiency and enhancing communication across departments.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Indiana Recovery Services
Grovertown, IN
06.2025 - 01.2026
- Assisted in scheduling appointments and managing calendars for team members.
- Maintained organized filing system to ensure easy access to documents and records.
- Coordinated communication between departments to streamline operational processes.
- Prepared and distributed meeting agendas and minutes for efficient follow-up.
- Executed daily office tasks, enhancing overall efficiency and workflow organization.
- Facilitated onboarding process for new hires, providing necessary training materials and resources.
Administrative Assistant/Sex Offender Registry Cor
Pulaski County Sheriff's Office
Winamac, IN
01.2023 - 01.2024
- Managed scheduling and coordination of appointments for department personnel.
- Assisted in preparation and distribution of departmental reports and communications.
- Maintained accurate records and filing systems for case management.
- Responded to inquiries from the public, providing information and support as needed.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Administrative Assistant
Drains and More
Culver, IN
02.2022 - 11.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Floral Designer
The Gardent By Elizabeth
Culver, IN
08.2005 - 10.2022
- Designed custom floral arrangements for various events, ensuring client satisfaction and aesthetic appeal.
- Collaborated with clients to understand their vision and preferences, delivering tailored floral solutions.
- Managed inventory of flowers and supplies, optimizing stock levels to reduce waste and maintain quality.
- Trained junior designers on floral design techniques and customer service best practices to enhance team performance.
Customer Service Representative
Woodlawn Hospital
Rochester, IN
11.2020 - 02.2022
- Resolved customer inquiries effectively, enhancing satisfaction and loyalty.
- Managed high-volume phone calls, ensuring timely response to patient needs.
- Collaborated with healthcare teams to streamline communication processes.
- Trained new staff on customer service protocols and system usage.
Education
High School Diploma -
Valparaiso High School
Valparaiso, INBachelor of Science - Nursing
Ancilla College
Donaldson, IndianaAssociate of Science - Buisness Management
Western Governors University
Salt Lake City, UT2022
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Microsoft Excel
- Microsoft outlook
- Customer and client relations
- Filing
- Customer relations
- Clerical support
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Database entry
- Scheduling and calendar management
Timeline
Administrative Assistant
Indiana Recovery Services
06.2025 - 01.2026
Administrative Assistant/Sex Offender Registry Cor
Pulaski County Sheriff's Office
01.2023 - 01.2024
Administrative Assistant
Drains and More
02.2022 - 11.2023
Customer Service Representative
Woodlawn Hospital
11.2020 - 02.2022
Floral Designer
The Gardent By Elizabeth
08.2005 - 10.2022
High School Diploma -
Valparaiso High School
Bachelor of Science - Nursing
Ancilla College
Associate of Science - Buisness Management
Western Governors University