Brittany Bryant
Camby
Summary
Dynamic Assistant Manager with proven expertise in customer service and money handling, honed at Popeyes® Louisiana Kitchen. Excelled in staff training and development, enhancing team performance and efficiency. Demonstrated exceptional problem-solving and decision-making skills, significantly reducing cash discrepancies.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Popeyes® Louisana Kitchen
10.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Shift Manager
Burger King
04.2019 - 06.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Business Marketing
Benedict College
Columbia, SCSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Staff training and development
Timeline
Assistant Manager
Popeyes® Louisana Kitchen
10.2020 - Current
Shift Manager
Burger King
04.2019 - 06.2021
Business Marketing
Benedict College
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