Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Harris

Lynn

Summary

Registered Medical Assistant with extensive experience at Reid Health Services, specializing in patient assessment and medical record management. Proven ability to administer diagnostic tests and educate patients on treatment plans, ensuring compliance with HIPAA regulations. Recognized for effective communication skills and commitment to compassionate care, resulting in improved patient outcomes.

Overview

13
13
years of professional experience

Work History

Registered Medical Assistant

Reid Health Services
Richmond
03.2021 - Current
  • Scheduled appointments for patients via phone and in person.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assisted physicians in exams, treatments, and procedures.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Greeted patients upon arrival at the office and managed scheduling of appointments.
  • Performed patient assessments, including vital signs and medical history documentation.
  • Ensured all medical equipment was functioning properly prior to use.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Administered medications under physician's supervision.
  • Handled general office duties to support administrative staff during peak hours.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Conducted routine laboratory tests and sample analyses to monitor diseases.
  • Organized charts, documents and supplies to maintain team productivity.
  • Provided instruction to patients on medication usage and treatment plans.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Adhered to HIPAA regulations while handling confidential patient information.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Prepared treatment rooms for patient examinations.
  • Educated patients about medications, procedures and physician's instructions.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Administered injections under direct supervision of a physician or nurse practitioner.
  • Explained treatment procedures and physicians' instructions.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Educated patients about health maintenance activities such as diet modification, exercise programs, smoking cessation advice.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
  • Collected specimens for laboratory testing according to accepted standards.

CNA

The Springs of Richmond
Richmond
02.2017 - 03.2021
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Documented activities and recorded information in EMR system.
  • Assisted residents in preparing for activities and social programs.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Supported non-ambulatory residents in range of motion exercises.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Facilitated communication between patients, family members, and healthcare professionals.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Provided physical support to assist patients with bathing, dressing and toileting.

CNA

Friendship Community Care
Richmond
05.2012 - 08.2012
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Documented activities and recorded information in EMR system.
  • Assisted residents in preparing for activities and social programs.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Supported non-ambulatory residents in range of motion exercises.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Facilitated communication between patients, family members, and healthcare professionals.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.

Education

High School Diploma -

Randolph Southern Jr Sr High School
Lynn, IN
05-2009

Skills

  • Patient assessment
  • Medical record management
  • Vital sign measurement
  • Appointment scheduling
  • Laboratory specimen collection
  • Diagnostic testing
  • Effective communication
  • Time management
  • Emergency response preparedness
  • Compassionate caregiver
  • Patient education
  • HIPAA compliance
  • Problem solving
  • Team collaboration
  • Blood and tissue collection
  • Willingness to learn
  • Patient scheduling
  • Clinical procedures
  • Heartsaver first aid CPR AED
  • Vital signs and examinations

Timeline

Registered Medical Assistant

Reid Health Services
03.2021 - Current

CNA

The Springs of Richmond
02.2017 - 03.2021

CNA

Friendship Community Care
05.2012 - 08.2012

High School Diploma -

Randolph Southern Jr Sr High School

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Brittany Harris