Brittany Humphrey
Whiteland
Summary
Proven Medical Assistant and Patient Coordinator with a track record of enhancing patient care and support. Specializes in HIPAA compliance and excels in building patient trust through exceptional communication. Demonstrated ability to streamline clinical documentation, contributing to improved patient satisfaction. A reliable team player committed to efficient healthcare delivery.
Overview
12
12
years of professional experience
2012
2012
years of post-secondary education
Work History
Patient Services Coordinator
OrthoIndy
Indianapolis
08.2024 - Current
- Coordinated patient surgeries, appointments and managed scheduling for orthopedic specialists.
- Assisted patients with insurance verification and explained coverage options clearly.
- Processed patient registration forms and ensured accurate data entry into systems.
- Educated patients on pre- and post-operative procedures to enhance understanding.
Medical Assistant
Carroll Foot & Ankle Clinic
06.2023 - 08.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Pre certified MRI, CT and occasional surgery
- Assisted in medical procedures
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical Assistant
Southside Foot Clinic
12.2013 - 07.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Education
Associates Degree In Medical Assisting - Medical Assisting
Medtech Collage
Greenwood, INSkills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Reliable team player
- Procedure Assistance
- Patient scheduling
- Appointment scheduling
Timeline
Patient Services Coordinator
OrthoIndy
08.2024 - Current
Medical Assistant
Carroll Foot & Ankle Clinic
06.2023 - 08.2024
Medical Assistant
Southside Foot Clinic
12.2013 - 07.2023
Associates Degree In Medical Assisting - Medical Assisting
Medtech Collage