Brittany Johnson
Nineveh,IN
Summary
To obtain a secure full-time position that will enable me to use my strong organizational skills, educational background, and ability to work well with people to benefit the company or people I am working for.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Substitute Teacher, K-12
Kelly Services
03.2026 - Current
- Collaborated with full-time teachers to ensure continuity in education during their absence.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Supervised lunchroom and recess activities.
- Hold a active substitute teaching license from the IDOE.
Custodian
Nineveh Hensley Jackson United School Corporation
06.2025 - Current
- Maintained a well-organized supply closet for easy access to necessary tools.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Reported vandalism or other damage to property to supervisor.
- Bolstered security measures, regularly checking doors and windows for proper closure after hours.
Retail Store Manager
Hibbett Sporting Goods
06.2017 - 10.2017
- Directed daily operations, including inventory management, to optimize product availability and customer satisfaction.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Managed staffing schedules and delegated tasks to maximize team productivity during peak retail hours.
- Facilitated monthly staff meetings to communicate objectives, gather feedback, and boost team morale effectively.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
Kitchen Staff, Barista, Cashier
The Nashville Daily Grind
10.2015 - 12.2017
- Prepared and assembled food items according to standardized recipes.
- Maintained cleanliness and organization of kitchen workspace, adhering to health regulations.
- Assisted in inventory management, ensuring stock levels met operational needs.
- Collaborated with team members to optimize workflow during peak service hours.
- Operated espresso machines and brewing equipment.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
Store Manager
Hibbett Sports
11.2010 - 10.2017
- Oversaw promotional events and community outreach initiatives, increasing brand visibility within local markets.
- Conducted regular audits of store operations for compliance with company policies and safety regulations.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
Senior Sales Associate/Assistant Store Manager
Old Bartley House
07.2007 - 11.2010
- Supported customers in locating, acquiring, and shipping products to enhance satisfaction.
- Facilitated knowledge transfer and sales of Thomas Kinkade paintings
- Advised customers on home decor choices to create personalized living spaces
- Developed visually appealing wreath arrangements and coordinated seasonal decor setups for store presentation
- Assisting in purchasing wholesale product
- Calculated retail sale prices to optimize profit margins and enhance customer value perception.
- Working as a part of a team with the other employees
- Executed opening and closing cash counts to ensure accurate financial reporting.
- Executed registration operations to ensure accurate data management.
- Assisted in processing damage claims while ensuring compliance with inventory control standards.
- Performed daily cleaning and merchandising tasks to enhance customer experience and maintain store standards.
Unemployed
09.2006 - 07.2007
- Gap in employment from September 25, 2006 until July 2007. Took time off for relocation and family.
Assistant Manager
Hibbett Sports
05.2005 - 09.2006
- Facilitated employee recruitment, interviewing, and training processes.
- Tracked sales hours and organized bank deposits to ensure accurate financial reporting.
- Delivered exceptional customer service to enhance client satisfaction.
- Implemented sales initiatives to drive revenue growth and improve customer engagement.
- Executed visual merchandising strategies to align store presentation with company directives.
- Coordinated receipt and processing of store shipments and transfers to maintain inventory accuracy and efficiency.
- Reviewed and updated store sales figures to maintain accurate inventory records.
- Supervised daily operations to ensure high standards of customer service and store presentation.
Store Manager
Hibbett Sports
01.2004 - 08.2004
- Tracked and reported daily, weekly, and monthly sales hours and deposit figures to ensure accurate financial records.
- Facilitated efficient receipt and processing of weekly store shipments to ensure inventory availability.
- Facilitated staff meetings to enhance team communication and collaboration.
- Implemented store layout adjustments based on directional merchandising principles to attract and engage customers effectively.
- Participated in district meetings to support strategic planning and decision-making processes.
- Assisted with visits from district manager, regional manager, and vice president of the company. Supported team in preparing for management visits. Coordinated schedules to facilitate effective meetings.
Assistant Manager
Hibbett Sports
08.2003 - 01.2004
- Facilitated training sessions for employees to enhance skill development.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained accurate records of store sales hours and deposits to ensure financial integrity.
- Addressed customer inquiries and resolved issues to ensure a positive service experience.
- Executed strategies to enhance store sales performance.
- Executed merchandising strategies to enhance product visibility and drive sales.
- Trained and mentored staff on product knowledge, sales techniques, and operational procedures.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Assistant Manager
Hibbett Sports
03.2001 - 08.2003
- Assisted in store operations during manager's absence. Supported training initiatives for new employees.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Maintained accurate records of store sales hours and deposits to ensure financial integrity.
- Performed routine cleaning duties to ensure facility cleanliness and enhance overall appearance.
- Executed store merchandising strategies to enhance product visibility and drive sales.
Sales Associate
Jeff’s Shoes
06.2000 - 03.2001
- Assessed and fulfilled customer footwear requirements to enhance overall shopping experience.
- Developed expertise in tailoring shoe fittings to meet individual customer needs, contributing to success at Hibbett Sports.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Associate of Science - Business Administration-Human Resources
IvyTech Community College
Columbus, IN08-2010
Technical Certificate - Business Administration
IvyTech Community College
Columbus, IN05-2010
High School Diploma - undefined
Bedford-North Lawrence High School
Bedford, IN05-2000
Skills
- Responsible and dependable
- Attention to detail
- Positive reinforcement
Timeline
Substitute Teacher, K-12
Kelly Services
03.2026 - Current
Custodian
Nineveh Hensley Jackson United School Corporation
06.2025 - Current
Retail Store Manager
Hibbett Sporting Goods
06.2017 - 10.2017
Kitchen Staff, Barista, Cashier
The Nashville Daily Grind
10.2015 - 12.2017
Store Manager
Hibbett Sports
11.2010 - 10.2017
Senior Sales Associate/Assistant Store Manager
Old Bartley House
07.2007 - 11.2010
Unemployed
09.2006 - 07.2007
Assistant Manager
Hibbett Sports
05.2005 - 09.2006
Store Manager
Hibbett Sports
01.2004 - 08.2004
Assistant Manager
Hibbett Sports
08.2003 - 01.2004
Assistant Manager
Hibbett Sports
03.2001 - 08.2003
Sales Associate
Jeff’s Shoes
06.2000 - 03.2001
Technical Certificate - Business Administration
IvyTech Community College
High School Diploma - undefined
Bedford-North Lawrence High School
Associate of Science - Business Administration-Human Resources
IvyTech Community College