Experienced with providing compassionate care and spiritual support to diverse communities. Utilizes skills in developing and implementing health education programs and wellness initiatives. Track record of patient advocacy and holistic care.
Overview
8
8
years of professional experience
Work History
Patient Care Technician
IU Health North Hospital
05.2024 - Current
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Sales Associate
Lululemon
07.2023 - 12.2024
Offered support based on product knowledge and good understanding of company procedures
Assisted customers after sales to personally address problems and provide additional support
Helped customers navigate store, complete sales and process returns
Assisted customers with sales and service needs
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Behavioral Health Technician
Howard Community Hospital
12.2021 - 07.2023
Recognized individuals under the influence of drugs or alcohol and typical behaviors associated with each
Built and maintained positive staff relationships to promote teamwork and better serve on-site activities, support groups, and outings for clients on how to complete basic household chores and prepare client rounds to check on colleagues in treatment team meetings to promote positive patient treatment outcomes
Communicated with clients to assess mental health needs and develop individualized treatment plans
Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
Cashier
Gabe's
05.2021 - 12.2021
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Helped customers complete purchases, locate items, and join reward programs
Worked closely with shift manager to solve problems and handle customer concerns
Addressed customer needs and made product recommendations to increase sales
Restocked and organized merchandise in front lanes
Assisted customers with returns, refunds and resolving transaction issues
Processed refunds and exchanges in accordance with company policy
Performed cash, card and check transactions to complete customer purchases
Baby Sitter
Foster Care
05.2017 - 08.2021
Assisted children with homework assignments and special projects across different subjects
Communicated positively with children and guardians
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs
Played games, worked on puzzles, and read books to young children
Communicated with parents regarding children's progress and development, raising any issues
Reassured children when upset providing emotional support and stability
Communicated positively with children and guardians.
Education
Bachelor of Science - Health Education
Indiana University Kokomo
Kokomo, IN
05-2025
High School Diploma -
Taylor High School
Kokomo, IN
06-2019
Skills
CPR certification
Teamwork and collaboration
Problem-solving
Time management
Flexible and adaptable
Dependable and responsible
Timeline
Patient Care Technician
IU Health North Hospital
05.2024 - Current
Sales Associate
Lululemon
07.2023 - 12.2024
Behavioral Health Technician
Howard Community Hospital
12.2021 - 07.2023
Cashier
Gabe's
05.2021 - 12.2021
Baby Sitter
Foster Care
05.2017 - 08.2021
Bachelor of Science - Health Education
Indiana University Kokomo
High School Diploma -
Taylor High School
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