Brittney Mccarthy
Evansville
Summary
Dynamic professional with extensive experience in management and education, notably as a Master at Arms in the United States Navy. Proven ability in conflict resolution and customer service, coupled with strong attention to detail and effective communication skills. Committed to fostering positive environments and enhancing operational efficiency through teamwork and problem-solving.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Campground Manager
Burdette Park Aquatic Center
03.2024 - 10.2024
- Assisted in managing daily operations of campground facilities and services.
- Supported guest check-in and check-out processes for seamless visitor experiences.
- Learned safety protocols for maintaining a clean and safe camping environment.
- Helped organize recreational activities and events for camper engagement.
- Communicated effectively with guests to address inquiries and resolve issues promptly.
- Successfully resolved conflicts among campers by employing strong communication and mediation skills.
- Maintained accurate records of reservations, payments, maintenance tasks, incident reports, ensuring easy access to information when needed.
EVS Supervisor
Ballys
03.2022 - 10.2023
- Supervised daily operations of environmental services team, ensuring compliance with sanitation standards.
- Trained and mentored staff on best practices for cleaning procedures and safety protocols.
- Developed workflow schedules to optimize efficiency and maintain service quality across facilities.
- Conducted regular inspections to identify areas for improvement in cleanliness and safety measures.
- Coordinated inventory management for cleaning supplies and equipment, reducing waste and costs.
- Evaluated employee performance, providing constructive feedback to enhance skills and career development opportunities.
- Addressed customer concerns promptly, demonstrating commitment to exceptional service delivery in all aspects of environmental services management.
- Conducted regular inspections of facilities to ensure compliance with regulatory standards and maintain cleanliness levels.
Lead Teacher
Children's Harbor
01.2019 - 03.2020
- Developed and implemented engaging lesson plans to enhance student learning experiences.
- Fostered a positive classroom environment that encouraged student participation and collaboration.
- Mentored junior staff, providing guidance on educational best practices and classroom management techniques.
- Assessed student progress through regular evaluations, adapting strategies to meet individual needs.
- Collaborated with parents and guardians to support children's development and address concerns effectively.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
Teacher Assistant
Deaconess Children's Center
06.2016 - 05.2018
- Assisted teachers in classroom management and lesson preparation to enhance student learning experiences.
- Supported individual students with diverse needs, fostering inclusive educational environments.
- Organized and maintained educational materials, ensuring accessibility for teachers and students.
- Collaborated with educators to implement instructional strategies tailored to student learning styles.
Master at Arms
United States Navy, USN
11.2010 - 11.2014
- Enforced regulations to maintain security and safety protocols across multiple Navy installations.
- Conducted thorough inspections to ensure compliance with operational standards and procedures.
- Coordinated training sessions for personnel on emergency response and crisis management techniques.
- Collaborated with law enforcement agencies to enhance security measures during high-profile events.
- Mentored junior personnel in tactical procedures, fostering a culture of continuous learning and improvement.
- Implemented new technologies for enhanced threat detection, contributing to overall mission readiness.
- Managed access control systems, ensuring only authorized individuals entered restricted areas.
Education
Early Childhood Education
Ivy Tech Community College
Evansville, IN2027
Skills
- Sanitation standards
- Fire prevention
- Hazardous materials handling
- Waste management
- Child care
- Child care experience
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Calm under pressure
- Active listening
- Decision-making
- Problem resolution
- Verbal communication
- Weapons handling
- Self-defense training
- Crime scene management
- Weapons training
- Conflict de-escalation
- Crisis management
- Law enforcement
- Security assessments
- Emergency call response
- Military personnel safety
- Cybersecurity awareness
- Physical security
- Firearms safety and handling
- Traffic patrol
- Counterterrorism measures
Certification
Registered Behavior technician
Timeline
Campground Manager
Burdette Park Aquatic Center
03.2024 - 10.2024
EVS Supervisor
Ballys
03.2022 - 10.2023
Lead Teacher
Children's Harbor
01.2019 - 03.2020
Teacher Assistant
Deaconess Children's Center
06.2016 - 05.2018
Master at Arms
United States Navy, USN
11.2010 - 11.2014
Early Childhood Education
Ivy Tech Community College
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