BRODY ODIER
Charlotte
Overview
7
7
years of professional experience
Work History
FOH Supervisor
TopGolf
Charlotte, NC
07.2025 - Current
- Supervised front-of-house staff to enhance guest experiences and maintain service quality.
- Trained new employees on service standards and operational procedures, ensuring consistent service delivery.
- Resolved customer complaints, fostering satisfaction and loyalty.
- Facilitated communication among staff through regular shift updates, promoting teamwork and efficiency.
Busser, Host, To-Go Specialist, Expo, Line Cook, Server
Cheddars Scratch Kitchen
Fort Wayne
01.2021 - 06.2025
- Preps and prepares food to be sent out to guests
- Organize trays of food in order for servers to run out to their tables
- Takes orders, packs, and hands out food to anyone with a carry out order
- Opened and closed front of house, assigned tasks, and monitored team performance
- Delivered training to equip team members for multiple roles
- Collaborated with management on innovative ideas to enhance job functions
Team Member
Lee's Famous Recipe
Fort Wayne
01.2020 - 01.2021
- Solo opened the front of house and handled taking and packing orders
- Handled taking orders both inside and through the drive-thru
- Prepared and cooked food for customer orders, ensuring quality before closing kitchen
- Packed and distributed customer orders efficiently
- Closed building and sanitized work areas after hours
Education
Operations And Supply Chain Management
University of North Carolina Charlotte
Charlotte, NC06-2029
Business Administration-Supply Chain Management
Indiana Institute of Technology
Fort Wayne, INHospitality Management
Purdue University
Fort Wayne, INSkills
- Project management
- Staff training
- Team coordination
- Exceptional multitasking abilities
- Fast-paced adaptability
- Results-driven focus
- Customer service
- Team building
- Interpersonal communication
Timeline
FOH Supervisor
TopGolf
07.2025 - Current
Busser, Host, To-Go Specialist, Expo, Line Cook, Server
Cheddars Scratch Kitchen
01.2021 - 06.2025
Team Member
Lee's Famous Recipe
01.2020 - 01.2021
Operations And Supply Chain Management
University of North Carolina Charlotte
Business Administration-Supply Chain Management
Indiana Institute of Technology
Hospitality Management
Purdue University