Brooke Alexander
Frankfort
Summary
Dynamic professional with a proven track record at Tony Schabel, enhancing retail sales through innovative marketing strategies and effective team collaboration. Skilled in innovation management and cross-functional coordination, I excel in creating engaging consumer experiences and fostering team productivity. Demonstrated ability to multitask and solve problems, driving significant business growth.
Overview
14
14
years of professional experience
Work History
Trinity Mission
Tony Schabel
03.2019 - 04.2024
- Supported business growth by successfully managing a high volume of retail accounts receivables transactions.
- Assisted in staff training, increasing overall team efficiency and productivity in the retail environment.
- Educated consumers about product features during face-to-face interactions at various retail locations.
- Strengthened brand presence within retail locations, ensuring eye-catching displays and accurate product information.
- Maintained a clean, organized workspace to efficiently process orders in a fast-paced retail environment.
- Increased retail sales revenue by implementing innovative marketing strategies and promotional events.
- Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.
HairCut Corner
Aubrey Montgomery
05.2016 - 04.2023
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Sport Clips Hair Stylist
Jamie Rowland
01.2010 - 03.2018
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
- Organized sales area and work station to showcase products and boost sales.
- Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
- Mentored junior stylists, providing guidance on best practices in customer service, sales techniques, and fashion expertise.
- Scheduled regular follow-up appointments with clients to ensure they remained satisfied with their purchases and styling advice.
- Resolved guest complaints about service or style.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Education
Cosmeotology License -
Christinas Education Center
Lafayette08-2006
High School Diploma -
McCutcheon
Lafayette05-2005
Skills
- Innovation management
- Cross-functional coordination
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
Timeline
Trinity Mission
Tony Schabel
03.2019 - 04.2024
HairCut Corner
Aubrey Montgomery
05.2016 - 04.2023
Sport Clips Hair Stylist
Jamie Rowland
01.2010 - 03.2018
Cosmeotology License -
Christinas Education Center
High School Diploma -
McCutcheon
Similar Profiles
KARAN PATELKARAN PATEL
Retail Team Member at Tony and MarkRetail Team Member at Tony and Mark
RETIKA CHHETRIRETIKA CHHETRI
Salon Manager at tony&guysSalon Manager at tony&guys
Ethan EllettEthan Ellett
Line Cook at Tony D,sLine Cook at Tony D,s