Summary
Overview
Work History
Education
Skills
Timeline
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Brooke Garcia

Fishers

Summary

Developed skills in fast-paced hospitality environment, including exceptional guest relations and efficient team coordination. Transitioning into new field with a strong foundation in managing high-pressure situations and providing top-notch service. Seeking to leverage these transferable skills to make meaningful impact in different professional settings.

Overview

2
2
years of professional experience

Work History

Head Hostess

Wolfies Grill
08.2024 - Current
  • Greeted and seated many guests per shift, ensuring timely table turnover during peak hours
  • Managed waitlists using SpotOn
  • Coordinated with servers and managers to optimize seating flow
  • Responded to guest concerns and special requests with professionalism
  • Maintained cleanliness of the front-of-house and entrance areas

Food Runner

Meridian Restaurant & Bar
11.2024 - 05.2025
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Assisted servers in attending to guests' needs, ensuring a smooth service flow during peak hours.
  • Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.

Brand Ambassador

American Eagle Outfitters, Inc
11.2023 - 06.2024
  • Delivered exceptional customer service by engaging with shoppers, offering product recommendations, and creating a welcoming store environment
  • Assisted with visual merchandising, floor sets, and maintaining organized displays in line with brand standards
  • Maintained up-to-date knowledge of current promotions, new arrivals, and loyalty programs to support sales goals
  • Supported fitting room and cash wrap areas during high-traffic hours to ensure seamless customer flow
  • Contributed to a team culture focused on inclusion, positivity, and customer-first service

Education

Westfield High School
Westfield, IN

No Degree - Pre-Veterinary Science

Ivy Tech Community College of Indiana
Noblesville, IN
05-2027

Skills

  • Guest service
  • Team communication
  • Dining area maintenance
  • Table bussing
  • Bar backing
  • Greeting and seating
  • Service prioritization
  • Conflict resolution

Timeline

Food Runner

Meridian Restaurant & Bar
11.2024 - 05.2025

Head Hostess

Wolfies Grill
08.2024 - Current

Brand Ambassador

American Eagle Outfitters, Inc
11.2023 - 06.2024

Westfield High School

No Degree - Pre-Veterinary Science

Ivy Tech Community College of Indiana

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Brooke Garcia