Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Brookelynn johnson

Greenwood

Summary

Dynamic Shift Manager at Inspire Brands with a proven track record in employee training and customer service excellence. Skilled in project management and safety compliance, I foster positive team environments while effectively resolving customer issues. Committed to enhancing operational efficiency and team performance through strategic planning and multitasking.

Overview

5
5
years of professional experience

Work History

Shift Manager

Inspire Brands
Greenwood
07.2022 - 04.2025
  • Enforced safety standards throughout the store including proper use of equipment.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Maintained cleanliness and organization of work area.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Identified needs of customers promptly and efficiently.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Helped employees accomplish tasks during peak periods.

Kids League Coach

Whiteland Community High School
Greenwood
06.2020 - 12.2024
  • Developed practice plans tailored to individual needs as well as team development requirements.
  • Fostered a positive and motivational environment to boost team morale and cohesion.
  • Conducted exercising drills to improve flexibility, stamina and strength of each player.
  • Educated athletes in rules, strategies, sportsmanship and performance principles.

Education

Bachelor of Science -

University of Southern Indiana
Evansville, IN
05-2028

High School Diploma -

Whiteland Community High School
Whiteland, IN
06-2024

Skills

  • Customer service
  • Employee training
  • Project management
  • Team building
  • Inventory management
  • Safety compliance
  • Time management
  • Self motivation
  • Multitasking

Affiliations

  • played basketball
  • drawing
  • ceramics

Accomplishments

  • Academic honors diploma
  • Varsity athlete
  • Sam Wiley Award

Timeline

Shift Manager

Inspire Brands
07.2022 - 04.2025

Kids League Coach

Whiteland Community High School
06.2020 - 12.2024

Bachelor of Science -

University of Southern Indiana

High School Diploma -

Whiteland Community High School

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Brookelynn johnson