Brooklyn Jacobson
McCordsville
Summary
Enthusiastic team player with experience in customer-facing roles. Skilled in verbal communication and time management, contributing to enhanced customer experiences and efficient workflow in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Employee
Le Macaron
Fishers, IN
04.2023 - Current
- Ensured customer satisfaction through prompt service and quality assurance.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Greeted customers at the counter to fulfill requests and answer questions.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing orders and assisting customers.
Cashier
Wasson Nursery
Fishers, IN
09.2022 - 03.2023
- Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
- Collaborated with team members to manage inventory levels, contributing to effective stock management.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer complaints promptly, resolving issues to ensure repeat business and loyalty.
Shift Supervisor
Papa Murphy's
Fishers, IN
11.2020 - 09.2022
- Supervised daily operations to optimize workflow and ensure consistent product quality.
- Monitored inventory levels and coordinated stock replenishment to minimize waste.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
Education
Bachelor of Science - Speech-Language Pathology
Ball State University
Muncie, IN06-2028
Skills
- Friendly, positive attitude
- Customer service
- Attention to detail
- Verbal communication
- Multitasking Abilities
- Organization and time management
Timeline
Employee
Le Macaron
04.2023 - Current
Cashier
Wasson Nursery
09.2022 - 03.2023
Shift Supervisor
Papa Murphy's
11.2020 - 09.2022
Bachelor of Science - Speech-Language Pathology
Ball State University