Summary
Overview
Work History
Education
Skills
Timeline
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Brooklyn Matthews

Granger

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. I am goal oriented and eager to learn.

Overview

6
6
years of professional experience

Work History

Sales Associate

Ashley Furniture Homestore
02.2025 - Current
  • Collaborated with team members to develop promotional strategies that increased store traffic.
  • Implemented customer feedback mechanisms, enhancing overall shopping experience and satisfaction levels.
  • Built relationships with customers to encourage repeat business.

Server

Jesus Latin Grill & Tequila Bar
08.2022 - Current
  • Started as a hostess, moved up to event captain, then server
  • Enhanced guest experience through personalized attention and attention to detail
  • Take orders, run food and drinks out to tables to ensure a timely and accurate service
  • Upsell drink and food specials, increasing check average

Barback

Bar Louie
06.2021 - 09.2023
  • Stocked liquor, beer, and garnish for bar guests use
  • Maintain a clean and organized bar area, including washing glasses, restocking inventory, and disposing of waste
  • Support bartenders during peak hours to ensure smooth and efficient service

Server

Aspen Taphouse
05.2022 - 11.2022
  • Take and process orders accurately, including handling special request and dietary restrictions
  • Monitored and maintained cleanliness of the dining area, including resetting tables and managing service stations
  • Handle cash and credit transactions, ensuring accurate billing and balancing of the cash register
  • Addressed and resolved customer concerns promptly, maintaining high levels of satisfaction and repeat business

Hostess

Tony Saccos Pizza
08.2019 - 04.2020
  • Welcomed and seated guests, providing a positive first impression
  • Manage reservation and walk-ins, optimizing seating arrangements to maximize table turnover while minimizing wait times
  • Provide guests with menus, answer questions about the menu, and relay any special requests to kitchen and serving staff
  • Assisted in training new hostesses, providing guidance on procedures and customer service expectations

Education

High school or equivalent -

Penn High School
Mishawaka, IN
05.2021

Skills

  • Customer Service - 6 years
  • Communication - -
  • Multitasking
  • Problem-solving
  • Work efficiently in team settings
  • Positive attitude
  • Strong work ethic

Timeline

Sales Associate

Ashley Furniture Homestore
02.2025 - Current

Server

Jesus Latin Grill & Tequila Bar
08.2022 - Current

Server

Aspen Taphouse
05.2022 - 11.2022

Barback

Bar Louie
06.2021 - 09.2023

Hostess

Tony Saccos Pizza
08.2019 - 04.2020

High school or equivalent -

Penn High School

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Brooklyn Matthews