Dynamic Senior Associate with 4 years of experience managing a substantial account portfolio, demonstrating expertise in project setups and billing within SAP. Proven ability to ensure accurate customer billing while supporting both internal and external audits, fostering strong collaborative relationships across teams. Proficiency in data analysis and business intelligence positions well for leveraging insights to enhance operational efficiency. Committed to resolving complex issues and adapting swiftly to emerging challenges, ready to contribute valuable skills in accounts receivable and client management to a progressive business analyst role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Analyst
AI VARIANT Excelr
11.2024 - 01.2025
Utilized SQL, Tableau, Power BI, and Excel for Extract, Transform, and Load (ETL) processes to analyse flight operations and passenger preferences
Analysed load factors, identifying trends and peak travel times through interactive dashboards
Developed KPIs such as monthly and yearly load factors, top carriers by passenger volume, and popular flight routes
Developed a dashboard using Excel and Power BI to present the Insights and recommendations for business improvement
Business operations senior Associate
NTT DATA
01.2022 - Current
Responsible for project setups & billing in SAP and handling end to end services including group of accounts ($100 - $200m portfolio)
Analysing Statement of work, MSA, service contracts billing method and calculation of TCV and setting up of billing schedule, resource etc
In case of any discrepancy, we need approval from different teams for different scenarios like revenue team, legal team
Responsible for Time/Expense verification activity on weekly basis
Ensure timely and accurate customer billing including ARC/RRC file preparation
To ensure that there is no invoice that is kept on HOLD without proper reasoning
To ensure updating all the trackers those are required to be maintained i.e., WIP & Billing PO tracker
Provide required information to support both internal and external auditors
Worked on transition part and in testing environment and gave training to team members for this new software
Supporting and guiding Delivery, Finance & Billing team on monthly calls for the process queries and updates
Provide required information to support both internal and external auditors
Worked with CMS Excellence team to provide feedback, identifying training needs and perform root cause analysis for issues
Handling shared mailbox and complex queries of delivery team
Collection Associate
Power School
08.2021 - 11.2021
Plan, analyse and collect on past-due accounts while adhering to Collection's policies and procedures
Establish and maintain effective cooperative relationships with customers
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
Research, resolve, and respond to issues and inquiries from clients
Staff Accountant
MSSV & Co
04.2019 - 03.2020
Direct and Indirect taxes
Conducted Audits for various entities Fixed assets verification Continuous/Interim Audit Vouching Individual Taxation GST (1, 2A, 3B) TDS Reconciliation
Performed reconciliations between general ledger, bank accounts, and credit card accounts to ensure accuracy of financial information
Education
MBA - Business analyst
Institute of Management Technology
07.2024
BCom - Finance
Bangalore University - RJS First Grade College
06.2018
Karnataka State Pre-University Board -
Sri Bhagawan Mahaveer Jain College
04.2018
Skills
SQL
Microsoft Excel
Tableau
Power BI
Python
SAP
NetSuite (oracle)
Synergy
BI Portal
360 Analytics
Tally ERP
Microsoft Office
Certification
LEAN trained and tested
Health Insurance Portability and Accountability Act
Global Code of Business Conduct
Information security and Privacy Awareness Compliance
How Culture Impacts Communication
Accomplishments
Trained in I Primed Education Solutions
Trained and Supervised employees involved in accounts receivable
Appreciated by delivery team on maintain hygiene of monthly invoicing/ billing.
Setting up the contract in the ERP on priority before the revenue recognition activity.
Harnessing Data for Business Advantage: A Study of Data Mining in Amazon's Business Intelligence Strategy
Languages
English
Kannada
Hindi
Telugu
Tamil
Hobbies and Interests
Playing Guitar
Cooking
Gaming
Badminton
Disclaimer
I hereby declare that all the above-mentioned information given by me is true and correct to the best of my knowledge and belief.
Place
Bangalore, Karnataka, India
Timeline
Business Analyst
AI VARIANT Excelr
11.2024 - 01.2025
Business operations senior Associate
NTT DATA
01.2022 - Current
Collection Associate
Power School
08.2021 - 11.2021
Staff Accountant
MSSV & Co
04.2019 - 03.2020
MBA - Business analyst
Institute of Management Technology
BCom - Finance
Bangalore University - RJS First Grade College
Karnataka State Pre-University Board -
Sri Bhagawan Mahaveer Jain College
LEAN trained and tested
Health Insurance Portability and Accountability Act
Global Code of Business Conduct
Information security and Privacy Awareness Compliance
How Culture Impacts Communication
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